Global Solutions Architect, Automation

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

As a Global Solutions Architect, Automation within the Center of Excellence (COE), you will be responsible for building and scaling the platforms, automation, and intelligent workflows that enable efficient, consistent delivery across all theaters. You will translate product capabilities, field insights, and delivery needs into reusable assets and systems that reduce manual effort, improve quality, and accelerate customer outcomes.

Key Responsibilities

Build & Scale Automation

• Design, build, and deploy automation solutions (Python, integrations, workflows) that improve time to deploy and reduce manual effort
• Develop reusable assets such as playbooks, workflows, and integration patterns that can be leveraged across teams
• Test and validate automation in real-world delivery scenarios before scaling

Platform & Workflow Enablement

• Translate complex delivery processes into simplified, repeatable, platform-driven workflows
• Identify inefficiencies and implement automation-first solutions to improve speed and consistency
• Enable teams to adopt and operationalize standardized workflows

Lifecycle Impact

• Support the full delivery lifecycle from initial deployment through ongoing optimization
• Build solutions that not only work once, but scale across multiple customers and environments
• Define practical maturity improvements that move teams from manual to automated delivery

Cross-Functional Collaboration

• Partner with Practice Architects, Product, Engineering, and Services teams to align automation with real delivery needs
• Build strong relationships with technical teams to understand challenges and drive adoption
• Provide feedback to influence platform capabilities and close gaps

Qualifications

• Strong hands-on experience building custom security automation and integrations using Python (REST APIs, SDKs, JSON data transformation).
• Demonstrated expertise in SOAR playbook engineering (Cortex XSOAR/XSIAM strongly preferred, or Tines/Torq/Swimlane), including building custom playbooks, subplaybooks, classifiers, mappers, and API connectors.
• Deep domain understanding of Security Operations (SOC), Incident Response workflows, alert triage, enrichment, and MTTR optimization.
• Proven track record in Professional Services, Consulting, or Global Delivery enablement—translating complex field delivery requirements into reusable assets, reference architectures, and standardized methodologies.
• Experience leveraging Infrastructure as Code (Terraform, Ansible) and CI/CD pipelines to validate and deploy automation content.
• Familiarity with operational AI/LLM integration (e.g., building agentic workflows, automated triage assist, or prompt/review guardrails) to improve delivery efficiency.
• Strong cross-functional leadership skills with the ability to influence Product, Engineering, and Field teams based on real-world delivery insights.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$140,000.00 - $192,500.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.