Growth Product Manager (Brilliant Harvest)

Define and own product growth metrics: activation rates, feature adoption, time-to-value, and retention across the dealer base.

Identify where dealers stall in the product journey and build solutions, whether that's a better onboarding flow, an in-app prompt, or a new feature that removes a blocker.

Design and run experiments to improve adoption. Prioritize ruthlessly based on what moves the metrics.

Work with Engineering, Design, and Technical Product Managers to ship growth features fast and learn from them.

You genuinely understand customer success not as a concept, but as something you've lived. You've been in the field. You've sat with customers through the messy middle, after the deal is signed and before they're actually running on their own.

Understand the dealership business model, including key metrics, operational pressures, and day-to-day workflows. Additionally, maintain a deep understanding of the end user—such as farmers and operators—to ensure the platform effectively addresses their needs.

Translate what you hear in the field into structured product insight. Not a running list of complaints, real signal that drives roadmap decisions.

Be the connective tissue between what CS experiences with customers and what the engineering team builds. Close that loop.

Design onboarding, education, and activation experiences as core product features to accelerate time-to-value, reduce user friction, and minimize support dependency.

Collaborate cross-functionally with CS to identify and resolve process bottlenecks, decreasing implementation risk and shortening iteration cycles.

Capture customer victories and transform them into actionable product insights, ensuring that users continuously inform the roadmap to prioritize high-value impact.

Write product updates and dealer-facing communications that actually land,  the kind a service writer would read and understand.

Make sure customer feedback has a home in the product process, not just a running channel somewhere.

Be part of a high-performing team led by Remi Schmaltz, an entrepreneur with decades of experience launching and growing agriculture businesses. 

Remote-first role with a flexible work environment.

A front-row seat to how AI is changing the way equipment dealers, farmers, and contractors work.

A collaborative culture that values growth, learning, and impact.

Competitive compensation, ESOP, and benefits.