GTM Systems Manager

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

About the Role

GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.

What You'll Do

• Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns

• Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA

• Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes

• Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene

• Administer HubSpot campaign architecture and lead routing configuration

• Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk

• Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering

What We're Looking For

• You've spent 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems, and admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management, are second nature

• You can pick up an existing architecture and build cleanly inside it without needing to redesign it first

• Day-to-day admin, ticket triage, and production support don't feel like a step down to you

• Your changes don't break things, and when they do, you catch it in sandbox before it ships

• You use AI-native tools like Claude or Cursor as a daily operating tool, not an occasional novelty

• You want a path from well-defined execution today toward architecture ownership tomorrow

Nice to have

• Salesforce Administrator certification

• Experience with LeanData, Clay, or CPQ platforms

• Exposure to a Salesforce-to-ERP or billing integration

• Background in B2B SaaS, ideally PLG or hybrid GTM models

This role is not for you if

• You want to define architecture on day one; this role builds within existing patterns and earns ownership over time

• You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat

• You see production support and ticket triage as beneath you

Location

Remote, with a requirement to be based permanently in the United States or Canada.

Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

Benefits

• Health, dental, and vision insurance for you and your dependents

• Flexible paid time off and company holidays

• 401(k)

• Paid parental leave

• Daily catered lunch (SF office)

• Commuter benefits

• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.