Handyman Onboarding, PHS

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Hanyman Onboarding

Location: Colombia 

Workplace Type: Remote  

This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.

Job Summary

The future is bright for the Porch Group, and we’d love you to be a part of it as a Handyman Onboarding

You will play a key role in our growth strategy, being part of the Handyman Onboarding team, in a high-volume onboarding role that will focus on calling Home Improvement Providers (handymen), telling them about Porch, building value, and getting them interested in being part of our growing platform.     

What You Will Do As A Handyman Onboarding

• Making outbound calls to follow up with interested prospective leads.   

• Making outbound cold calls to prospective professionals and consistently hitting onboarding targets.   

• Keeping up-to-date and accurate records in team docs and system.    

• Guiding Home Improvement Providers through the Porch Services registration and account activation process.   

• Manage a new provider through the completion of their first three jobs on our platform. 

What You Will Bring As A Handyman Onboarding

• 1+ year of dispatching experience (ie: transportation, distribution, routing).   

• 1+ year of customer success in a cell center or a call center-type of environment.   

• Excellent English written & verbal skills. 

• Sales experience is a plus  

• Experience using CRM software such as Salesforce, Genesys, Oracle, Zendesk, etc. 

• Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload  

What You Will Get Supporting Porch Group

Monthly Salary: COP 2,500,000.00

Monthly incentive bonus: COP 200,000.00 target, variable based on individual performance 

You will be eligible to receive incentives, subject to program guidelines and approvals 

#LI-FQ1  

#LI-Remote 

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!