Head of Process Advisory (m/w/d)
TLDR
Lead advisory-driven transformation by turning strategic vision into concrete processes, enabling frameworks, and a high-autonomy culture grounded in SAP credibility.
Deine Aufgaben
Implico is transforming its consulting organization from implementation-led delivery toward an advisory-driven model. The Head of Process Advisory translates the CCO's strategic vision into concrete operating structures, team goals, and a working culture where high expectations and genuine autonomy go hand in hand. This is not a deep process expert role - but a solid SAP background is essential to earn credibility and lead effectively in this environment.Operating Model & Structures
• Translate consulting strategy into concrete processes: AI delivery, quality standards, business value engineering, Solution Quality Assurance
• Build and evolve the frameworks that enable advisory-led delivery – Business Value Engineering (BE) Tooling, standard workshop formats, AI accelerator adoption, accelerator library
• Close the gap between where the teams are today and where they need to be - deliberately and systematically
Culture & Team Development
• Create a working environment built on high expectations and genuine autonomy - consultants own their work, their client relationships, and their growth
• Introduce modern feedback structures: 360-degree feedback, peer reviews, transparent development conversations
• Build structured enablement pathways so every consultant can operate independently - from BVE conversations to partner advisory
• Replace traditional close management with clear standards and visible performance
Delivery Quality & Hiring
• Maintain oversight of delivery quality across SDM, RFNO, and project management - through standards and structured governance
• Ensure partner QA framework is operational: design reviews, health checks, defined escalation paths
• Lead hiring and onboarding for SDM and RFNO teams in collaboration with CCO and HR
Dein Profil
Must-Have
- 10+ years of experience in SAP consulting or a closely related enterprise software environment
- 5+ years of leadership experience with larger consulting teams
- Proven track record of building operating models and structures that land - not just designing them
- Strong people developer: honest in assessment, clear in expectation, patient in development
- Structured thinker who creates clarity without bureaucracy
- Believes in the combination of high freedom and high expectations - and knows how to make it real
- Fluent in English and German
Nice-to-Have
- Exposure to downstream logistics or retail fuel industry
- Experience with AI-assisted delivery or modern feedback frameworks (360-degree reviews, OKRs)
- Background in partner ecosystems or multi-stakeholder delivery environments
What We Offer
- A mandate to build the consulting practice - with genuine execution ownership
- Direct working relationship with the CCO - clear direction, real delegation
- A team in motion: new hires with advisory potential, existing consultants ready to develop
- Attractive compensation package, hybrid working (Hamburg HQ + remote)
Benefits
hybrid work with compensation package
Attractive compensation package, hybrid working (Hamburg HQ + remote)
Implico GmbH specializes in delivering advanced cloud software solutions and consulting services that optimize supply chains in the oil and gas industry. Serving a global clientele that includes major refining and fuel storage operators, we are at the forefront of digital transformation, driving innovation towards liquid and gas products as well as renewable energy.