Home - Operations Executive

Work location: Kuala Lumpur, Malaysia.

WORK FOR A COMPANY AS UNIQUE AS YOU ARE

We are an innovative bunch of technology enthusiasts who stay motivated to changing the way people stay away from home – one experience at a time. OYO “An asset Light business model”, founded in 2013 in India, has brought a paradigm shift in the hospitality industry. Spread across 500 cities with 18000+ hotels, more than 450,000 rooms in our inventory. OYO partners with hotels and properties creating quality living spaces for travellers worldwide. At present we are valued over $5 Billion and have started our international operations in almost 20 countries with more than 20 Million registered travellers – building brand loyalty.  

PILLARS OF OYO

• Standardized Experience: Consistent experience across all hotel in the OYO network
• Affordability: Rooms offered at prices that no other player in the affordable segment offers
• Technology Driven: has built and gained the reputation of “A tech company”, “An aggregator”. Pioneering technology allows consumers to book OYO hotels in just 3 taps, or within 5 seconds

OYO has raised a total of $1.5 Billion (#Global Unicorn) in venture financing and is backed by several globally renowned investors like Soft Bank Group, Sequoia Capital, Lightspeed Venture Partners, Greenoaks Capital, China Lodging Group and Grab.

WHAT WOULD YOU DO? 

• Home management of around 10 - 30 homes in a assigned cluster/area
• Ensuring great guest experience at the properties in the portfolio
• Repair & maintenance/pest control and handling guest escalations
• Being physically present to perform check-in & check-out of guest
• Collect payments from guests during check-in and submit at the OYO office

WHO SHOULD JOIN US?  

• Problem solving, ready to be on field, take ownership in doing things
• Good people management, team building skills
• Strongly inclined to do high quality and impact work in and dynamic and unstructured environment
• This is a field job and requires extensive travelling throughout the day.

ELIGIBILITY CRITERIA

• Should have 2-3 years of customer handling experience.
• Should have worked in hospitality/Sales sector
• Problem solving, ready to be on field, take ownership in doing things
• Good people management, team building skills
• Hardworking, energetic, intelligent, enthusiastic and self-motivation is must to have skill
• Strongly inclined to do high quality and impact work in dynamic and unstructured environment
• Possess driving license and has own transportation
• Local geographical area knowledge and able to converse in local is a MUST

FOLLOW US:

• facebook.com/oyo.malaysia
• twitter.com/oyomalaysia
• instagram.com/oyo.malaysia
• linkedin.com/company/oyomalaysia

DOWNLOAD #OYO App today:

• Android: bit.ly/OYOAndroidAppL
• iOS: bit.ly/OYOiosAppLink

Please apply with CV. Only shortlisted candidates will be contacted.