Homemoves and Retentions Advisor
TLDR
Handle inbound calls to retain, transfer, or close customer accounts related to moves and service changes.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Benefits
Virtual GP service and healthcare discounts
Free virtual GP service plus discounts on healthcare and medical cash plans
Induction and equipment covered by UW
A full induction and equipment provided with all costs covered by UW
Learning, development, and training opportunities
Ongoing learning, development and training to ensure you thrive in your role
Matched pension contribution and life assurance
A matched contribution pension scheme and life assurance up to 4x your salary.
Family-friendly policies
Enhanced family-friendly policies, designed to help you and your family thrive.
Paid Time Off
33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
Team events and inclusion groups
Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future.
Employee Assistance Programme with counselling and legal advice
Employee Assistance Programme including free counselling and legal advice
Utility Warehouse simplifies managing household expenses by offering a single platform for energy, broadband, mobile, and insurance services, all bundled into one bill. Targeting customers looking for convenience and savings, we aim to help people save time and money while growing our reach to double our impact.