Implementation Specialist
At Accurx, we're on a mission to make patients healthier and healthcare staff happier.
Who are Accurx?
We’re a fast-growing health technology company which makes it easier for patients and healthcare teams to communicate.
Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists and administrators and other professionals to seamlessly connect with both patients and each other.
Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.
We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help.
Although we’ve initially tackled the UK healthcare system, we have big ambitions to improve healthcare systems across the world in the future. You can view more about the impact we’ve had so far here.
Life as an Implementation Specialist at Accurx
As Accurx has become the go-to communication software in healthcare, the key to our future progress will be to ensure that our users get as much value as possible from Accurx.
Our Implementation Specialists will run programs to drive adoption of the broad set of functionality that Accurx offers, across healthcare settings, to ensure we are having as much impact as possible. These programs can take a number of forms, like delivering personal onboarding sessions to practices, developing case studies to share or helping our customers run implementation projects across their area or organisation.
What the team say...
"Working hands on with practices means no two days are the same, we deliver support ranging from 1:1 calls to CCG wide webinars. Whilst advocating positive adoption we get to hear feedback first hand, along with the various benefits Accurx is bringing to our users" - Nikita, Implementation Specialist
We'd really like to hear from you, if...
- Evidence that you’ve engaged with users or customers before: maybe you’ve been a support specialist, or a community manager
- Excitement about building a community around its users, and encouraging them to be excited about being part of something
- Energy and proactivity: we’re a small team, where your impact will be high: a proactive and smart approach to the role is a must
- You're mission-driven and care about positively impacting the lives of billions
- You're passionate about improving healthcare
- You're excited by change and a fast-paced learning environment
- You love solving problems, and relish in the constant challenges a startup throws your way.
- You're an excellent communicator with the ability to translate complex to simple, bringing your ideas to life.
- When you see something not working, you'll flag it and be part of the solution
- You share our values
Salary and Benefits
- £32,000 - £38,000 salary + the value of £14,500 share options
- £1,000 annual learning & development budget and a £500 annual wellness budget
- Enhanced parental leave policy
- Prayer, meditation and breastfeeding room
- In house therapists available daily
- Working abroad policy
- We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
- And much more.
Read more about our benefits here.
Diversity & Inclusion
Accurx is committed to being an inclusive employer - you can find out more about this commitment here. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.
We work in partnership with Stonewall as part of their Diversity Champions program. This is because we believe in a world where all LGBTQ+ people are free to be themselves and can live their lives to the full. Inclusive workplaces have a huge part to play in making this world a reality.
We've officially been accredited as a flexible workplace by Flexa® Careers.
.png)
Remote Working?
We offer the team the option to work from home 2 days a week. Read more about our policy here.
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our employee handbook. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.
Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.