Inbound Sales Development Representative (SDR)
TLDR
Own inbound response across phone, email, and LinkedIn, qualify identity and network security leads, and schedule discovery calls and product demos.
About SecureW2
SecureW2 is the leader in cloud-native PKI and RADIUS passwordless authentication, securing human, machine, and AI agent identities with continuous trust. We help organizations; from high-growth SaaS and enterprise IT teams to Higher Ed and K-12 - eliminate passwords, simplify credential management, and enforce continuous trust across managed and unmanaged devices.
Our inbound pipeline engine is firing on all cylinders, with hand-raisers seeking pricing, product demos, and solutions to modern identity and network security challenges. We are looking for a high-energy Inbound Sales Development Representative to own our inbound response engine, drive lightning-fast speed-to-lead, and maximize conversion from lead to qualified meeting.
What You’ll Do
- Own Inbound Response: Act as the first line of engagement for inbound hand-raisers (pricing requests, contact forms, demo requests) across phone, email, and LinkedIn.
- Speed-to-Lead Execution: Maintain rapid response times to qualify high-intent inbound leads while their interest is peak.
- Inbound Qualification: Conduct discovery conversations to evaluate technical fit, infrastructure triggers (e.g., ADCS/NPS EOL, moving off PSKs, Okta/Entra + Jamf/Intune environments), budget, and project timeline.
- AE Handoffs: Schedule qualified discovery calls and product demos for Account Executives, providing detailed pre-call research and context.
- Multi-Threading: Engage additional stakeholders across IT, Network Engineering, and Security within inbound accounts to increase meeting show rates and opportunity creation.
- Path to Full-Cycle Selling: As you ramp, expand your scope to manage and close full-cycle opportunities for SMB deals.
What We’re Looking For
- Experience: 1-3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus).
- Speed & Agility: High bias for action with a relentless focus on rapid follow-up and pipeline velocity.
- Technical Curiosity: Comfort learning technical concepts fast - speaking credibly with IT Directors, Network Engineers, and CISOs about 802.1X, PKI, RADIUS, and Zero Trust.
- Communication: Exceptional written and verbal communication; clear, concise, and objection-ready.
- Process Discipline: Methodical approach to pipeline hygiene, CRM activity tracking, and lead status management.
- No "AI-Slop" Philosophy: Skill in using AI tools for research and workflow automation while maintaining authentic, human-to-human communication.
- Collaboration: Ability to work closely with SDR, Account Executives, Customer Success, and Marketing to execute joint account strategies.
Tech Stack You’ll Use
- CRM: Salesforce
- Outreach & Messaging: Outreach
- Enrichment & Automation: Clay, ZoomInfo, Apollo, Zapier, LLMs, etc
- Ecosystem & Overlap: Crossbeam
- Intelligence & Research: LinkedIn Sales Navigator, Gong / Chorus, RB2B, Vector, etc
SecureW2 builds innovative cybersecurity solutions that focus on cloud-native and passwordless technology to enhance security for organizations. We cater to businesses seeking modern and effective security measures beyond traditional methods, positioning ourselves as a leader in a rapidly evolving market.