Insurance Operations
TLDR
Coordinate customer and diagnostic-center appointments, medical assessments, and timely medical-report closure.
About the role -
The Insurance Operations Associate/Senior Associate will manage day-to-day operations involving customers and diagnostic centers. They will be responsible for coordinating between internal stakeholders at the diagnostic centers and the end customers, ensuring appointments are scheduled and medical assessments are completed smoothly. Additionally, they will oversee the accurate and timely publishing and closure of medical reports.
Key Requirements:
● Freshers - 2 years in the backend operations.
● Education Qualification - Clinical/Medical Background(Advantage) (or) Any Graduation
● Good communication skills and proficiency in English, Hindi, and Gujarati.
● Good interpersonal skills.
● An Excellent Team player.
● Relationship management skills and openness to feedback
● Knowledge of MS office Good in Emailing (Outlook/Gmail/Live mail ..etc)
Key Responsibilities:
● Work as an agent among the Operations team.
● Ensure day wise target is being achieved for each parameter like, Booking, Attendance, Report, email handling Etc.
● Continuously monitoring and following up with Diagnostic centers for reports closure.
● Ensure that their respective Zones and cities underneath achieve the targets
● Maintain TAT for report closure and E2E TAT of fulfillment.
MediBuddy is India's largest on-demand digital healthcare platform, streamlining access to a wide range of services including doctor consultations, lab tests, and medicine delivery. By leveraging its extensive network of healthcare providers, MediBuddy ensures a seamless, cashless experience for patients seeking high-quality and immediate medical care.
- Founded
- Founded 2013
- Employees
- 500+ employees
- Industry
- Health Care Providers & Services