Prepare for your Change Manager interview. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
The interviewer may ask you this question to assess your knowledge of the change management process. This process is used to ensure that employees are prepared for and accept changes in their work environment. Your answer should include an explanation of the steps involved in the change management process.
Answer Example: "Yes, I am familiar with the change management process. I have worked as a change manager for several years, so I am well-versed in the steps involved. First, the organization must identify the need for change. Then, they must create a plan for implementing the change. After that, they communicate the change to employees so they are aware of what’s happening. Finally, they monitor the change to ensure it is successful."
