Prepare for your Maintenance Supervisor interview. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
The interviewer may ask this question to ensure that you’re familiar with the company’s safety protocols and how they apply to the equipment you’ll be using. Use your answer to highlight your knowledge of the company’s safety policies, as well as your ability to follow them.
Answer Example: “Yes, I am very familiar with the safety protocols for the equipment I’ll be overseeing. I have worked in maintenance for over 10 years, and during that time I’ve learned all the ins and outs of safety when it comes to maintaining equipment. I understand the importance of following safety protocols, so I make sure to follow them meticulously.”
This question is an opportunity to show the interviewer that you have the skills and abilities needed for this role. You can answer this question by identifying a few of the most important qualities and explaining why they are so important.
Answer Example: “I think a maintenance supervisor should be organized, detail-oriented and have excellent communication skills. These three qualities are essential for a maintenance supervisor because they help them manage their team effectively, keep track of all their projects and ensure they meet deadlines. Organization is also important because it allows me to keep track of all my tasks and ensure they get done on time.”
This question can help interviewers understand how you would handle a challenging situation. Use your answer to highlight your problem-solving skills and ability to collaborate with others.
Answer Example: “I would first meet with the employee to discuss their performance and provide them with feedback on how they can improve. If they fail to meet company standards after several meetings, I would consider disciplinary action such as a written warning or suspension without pay. I believe in giving employees multiple chances before taking drastic measures.”
The interviewer may ask this question to assess your ability to work with others and how comfortable you are with a team-based environment. Your answer should show that you are willing to collaborate with others, but it can also highlight your leadership skills.
Answer Example: “Absolutely. I have extensive experience working with teams of people to complete maintenance tasks. During my time as a maintenance supervisor at my previous job, I was responsible for managing a team of five technicians who were responsible for performing all types of maintenance tasks at our facility. I also trained new employees on how to perform their duties effectively, so I am familiar with how to train others on new tasks.”
This question can help the interviewer determine if you have the skills and abilities they’re looking for in a maintenance supervisor. Use your answer to highlight some of the most important skills for this role, such as communication, problem-solving and leadership.
Answer Example: “As a maintenance supervisor, I believe the most important skills to have are communication and problem-solving. I find that these two skills are essential in order to effectively manage a team of maintenance workers. For example, if there is an issue with one of the machines, I need to be able to communicate with my team members in order to determine the source of the problem and find a solution.”
This question can help the interviewer understand how you would handle a challenging situation. Your answer should show that you are willing to hold your employees accountable and provide them with feedback so they can improve their performance.
Answer Example: “I would first try to have a conversation with the employee in private to see if there was anything I could do to help them meet my expectations. If not, I would give them a written warning about their performance and give them a set amount of time to improve. If they still didn’t meet my expectations after that, I would consider firing them.”
The interviewer may ask this question to learn more about your financial management skills. They want to know how you handle money and whether you have experience creating budgets for your department or company. Use examples from past experiences to show the interviewer that you are capable of managing a budget responsibly.
Answer Example: “In my last role as maintenance supervisor, I was responsible for creating and managing the department budget. Every month, I would meet with my team to discuss any expenses they needed and then create a budget based on those needs. I also made sure to stay within the overall budget for the department. This process helped me learn how to be careful with spending while still providing necessary resources for my team.”
The interviewer may ask this question to see if you have experience with the industry standards and practices. If you have previous experience in the maintenance and repair industry, share what you learned about these standards. If you don’t have any experience, explain how you plan to learn about them.
Answer Example: “I am very familiar with the industry standards for maintenance and repair. During my time as a Maintenance Supervisor at my previous job, I was responsible for ensuring that all of our employees followed the industry standards when performing maintenance and repair tasks. I also regularly attended training sessions on new techniques and technologies related to maintenance and repair.”
This question can help the interviewer determine if you have the skills necessary to succeed in this role. Use your answer to highlight some of the most important skills for a maintenance supervisor and explain why they are so important.
Answer Example: “I believe the most important skills for a maintenance supervisor to have are communication and problem-solving skills. A maintenance supervisor needs to be able to communicate effectively with their team members, as well as other employees in the company. They also need to be able to solve problems quickly and efficiently. These skills allow me to ensure that all issues are addressed properly and efficiently.”
A maintenance supervisor often works with a team of people who all have different responsibilities and skill sets. Employers ask this question to make sure you can manage a team of different personalities and ensure everyone is working together effectively. In your answer, explain how you would encourage collaboration among your team members. Share a specific strategy you use to ensure everyone is working toward the same goal.
Answer Example: “I believe it’s important for everyone on a team to feel like they have an important role to play. To encourage collaboration, I always make sure to give everyone feedback after they complete a task. This helps me understand how each person is contributing to the project and if there is anything I can do to help them succeed. I also like to create weekly goals for my team members so they know exactly what they need to accomplish. This helps me monitor their progress and make sure they’re all moving forward together.”
The interviewer may ask you this question to understand how you plan and execute training programs. Use examples from previous experience to explain what steps you take to ensure that new employees are ready to work independently.
Answer Example: “I start by giving them an overview of the company’s maintenance policies and procedures. Then, I have them shadow me for a few days so they can see how I perform my duties and learn from my experience. Finally, I have them complete an exam on the company’s safety protocols before allowing them to work independently.”
Interviewers may ask this question to learn more about your communication skills. They want to know how you interact with others, whether they are customers or coworkers. In your answer, try to describe a situation where you had to use your communication skills to solve a problem or resolve an issue.
Answer Example: “I recently had a customer who was unhappy with the quality of work we did for them. They were expecting us to complete some projects within a certain time frame, but we were unable to meet those expectations. Instead of arguing with me about it, the customer listened to my explanation and understood that we were working hard to fix the issue. They even offered to help me find solutions so we could meet their needs.”
This question allows you to show the interviewer what your priorities would be if hired. You can answer this question by listing three or four priorities that are important to you, such as ensuring the safety of employees, maintaining equipment and buildings or ensuring efficient workflows.
Answer Example: “My top priorities as a maintenance supervisor would be to ensure the safety of all employees, maintain all equipment and buildings in good condition and ensure efficient workflows within the facility. I understand that safety is one of the most important aspects of any job and I am confident in my ability to ensure that all employees follow proper procedures when working on machinery or using equipment. Maintaining all equipment and buildings is also crucial because it can impact productivity if things aren’t done properly. Finally, I want to make sure that employees are able to complete their tasks in a timely manner while also working efficiently.”
This question can help the interviewer understand how you would handle a challenging situation. Your answer should show that you are willing to hold your employees accountable and ensure they are following company policies.
Answer Example: “If I noticed an employee was not following safety procedures, I would first talk with them about the issue. If they continue to disregard safety rules, I would suspend them without pay until they complete training on the proper procedures. This action would be a last resort, however, as I believe in giving people multiple chances before taking drastic measures.”
The interviewer may ask this question to assess your communication skills and how well you work with other departments. Use examples from previous experiences where you collaborated with other departments to achieve goals or complete projects.
Answer Example: “I have a strong ability to communicate with other departments, such as sales and marketing. In my previous role as a maintenance supervisor, I worked closely with the sales team to ensure that all of our facilities were ready for client visits. We would meet regularly to discuss any maintenance issues at each location so that the sales team could address any concerns before client visits. I also worked closely with the marketing department to ensure that all of our facilities were well-kept and clean for photographs.”
The interviewer may ask this question to assess your experience with financial management. This can be an important skill for a maintenance supervisor, as you may need to create a budget for the department and ensure that all employees are following it. In your answer, explain how you create a budget for maintenance projects and what steps you take to ensure the budget stays within its limits.
Answer Example: “Yes, I have extensive experience managing budgets for maintenance and repair projects. In my current role as a Maintenance Supervisor, I am responsible for creating and managing the department’s annual budget. I work closely with the finance team to determine how much money we need for materials, labor, and other expenses related to maintaining the building. Then, I break down each project into smaller tasks so that we can track our spending and stay within our budget.”
This question can help the interviewer determine your knowledge of when it’s best to perform maintenance on equipment. Your answer should include when you usually perform preventative maintenance in your current role and how it helps keep equipment running smoothly.
Answer Example: “I believe that preventative maintenance should be done on a regular basis, such as once every six months or year. This helps ensure that any small issues are addressed before they become big problems. In my current role, I have found that performing preventative maintenance once every six months works best for our facility.”
The interviewer may ask this question to assess your knowledge of sustainability and how you would apply it in the workplace. Use examples from your experience to explain how you would increase the company’s use of renewable energy sources.
Answer Example: “I would first assess our current energy usage to determine which areas we can improve. I would then create a plan for implementing new technologies and processes that use renewable energy sources. For example, I recently worked at a manufacturing facility where we were able to increase our use of solar power by 50% by installing new panels on our roof.”
The interviewer may ask you this question to learn more about your inspection process and how you ensure the safety of the facilities you oversee. Use examples from past experiences where you conducted inspections, identified issues and resolved them.
Answer Example: “I start by reading any reports or documents that detail any issues or concerns with the facility or structure. Then, I walk through the entire property to look for any visible problems or issues. During this walk-through, I take notes on any issues I notice and use those notes to create a checklist of things to inspect later. After the initial inspection, I return to each area of concern to further investigate the issue and determine how to resolve it.”
Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of all the skills and experiences that qualify you for this role. Focus on what makes you unique from other candidates and highlight any transferable skills or certifications you have.
Answer Example: “I believe my experience and qualifications make me stand out from other candidates. I have been working as a maintenance supervisor for five years now, and during that time I’ve developed a strong understanding of the job duties. I also have a background in construction, which has helped me understand the importance of safety protocols when working on projects. My extensive knowledge of tools and equipment has allowed me to efficiently manage teams of employees and ensure that projects are completed on time and within budget. Finally, I am passionate about learning new things and improving my skills. This passion has led me to take courses in leadership and management, which has helped me become a better supervisor.”