Prepare for your People Advisor interview. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Employers ask this question to make sure you can work with people from different backgrounds. They want to know that you have the skills and attitude necessary to help people from all backgrounds and cultures. In your answer, explain that you are comfortable working with people from all walks of life. Explain how you plan to use your communication skills to help people from different backgrounds feel comfortable talking to you.
Answer Example: “Absolutely. I am passionate about helping people, no matter who they are or where they come from. I am confident that I can work with anyone because I have a lot of experience working with people from all backgrounds. In my last role as a people advisor, I worked with employees from all over the world. I also helped many customers who spoke different languages. I learned how to communicate with them in their native tongue so they could understand me.”
This question can help the interviewer determine if you have the skills and abilities they’re looking for in a people advisor. Use your answer to highlight some of your most important qualities, such as communication skills, problem-solving ability and empathy.
Answer Example: “I think the most important quality for a people advisor is being able to listen and understand the needs of others. A people advisor needs to be able to listen to their colleagues’ concerns and provide them with support and guidance. Another important quality is being able to communicate effectively. A people advisor needs to be able to clearly express their thoughts and ideas in order to provide helpful advice.”
This question can help the interviewer understand how you would handle a conflict between two employees. Your answer should show that you are able to mediate between people and help them resolve their disagreements.
Answer Example: “In this situation, I would first ask the two employees to come into my office separately so I can speak with them individually. I would then listen to both sides of the argument and try to understand where they’re coming from. After hearing their perspectives, I would try to help them find a compromise solution so they both feel satisfied with the outcome.”
This question can help the interviewer understand how you approach giving career advice and guidance to employees. Your answer should include a step-by-step process for helping employees explore their options and make decisions about their careers.
Answer Example: “I first like to get to know the employee better, so I ask them questions about their interests and goals. From there, I can help them identify possible career paths that match their interests and skills. I also encourage employees to explore different options by giving them resources like online career tests and career websites. Finally, I help them make a decision by helping them weigh the pros and cons of each option.”