Key Account Executive, B2C

The Key Account Executive will be responsible for managing and growing DDI’s most strategic and high-value brand accounts. This role focuses on maintaining strong, long-term relationships with key decision-makers, identifying new business opportunities within assigned accounts, and ensuring maximum brands satisfaction.

What You'll Do

• Manage daily operations and performance of assigned ecommerce brands/accounts across marketplaces.
• Execute promotional campaigns, product launches, and marketplace activities to support sales growth.
• Monitor sales performance, traffic, conversion, and other key metrics, and provide regular reports.
• Coordinate with marketplace representatives to resolve operational issues and explore growth opportunities.
• Ensure product listings, pricing, stock availability, and promotional setups are accurate and up to date.
• Work closely with cross-functional teams (Operations, Marketing, Supply Chain, and Customer Service) to ensure smooth execution of business plans.
• Support account growth initiatives and contribute to achieving revenue and profitability targets.

Who You Are

• Bachelor's Degree from a reputable university.
• 1–3 years of experience in Ecommerce, Marketplace Management, Account Management, or related fields.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication and stakeholder management abilities.
• Familiarity with major marketplaces such as Shopee, Tokopedia, TikTok Shop, and Lazada is preferred.
• Able to work in a fast-paced environment and manage multiple priorities.
• Fluent in English is a plus.

Why You'll Love It

• Advanced AI Tools For All Positions!!
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus
• Annual Paid Leave
• Health Insurance
• Social Security
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market and global e-commerce