Key Account Manager (f/m/d)

Deine Aufgaben

• Key Accounting: You support the key accounting function in executing sales strategies and in day-to-day customer support. You help generate new leads, win customers, expand existing customer relationships, and grow cooperations with DMS providers.
• Research: You conduct customer research and market analyses.
• Data Management & CRM: You maintain our Customer Relationship Management system and support cross-border information flows within sales.
• Communication: You communicate courteously, solution-oriented, and in an uncomplicated manner — both internally and with customers.
• Initiative & Ideas: You actively contribute your ideas and thereby play a key role in shaping the company's success.
• DMS partnership management: You identify, approach and onboard relevant DMS providers, manage the technical and commercial integration process and act as the primary point of contact throughout the partnership lifecycle.
• Negotiation & contracts: You prepare offers, negotiate terms, and support contract closing in coordination with management and legal.
• Cross-functional collaboration: You work closely with Product, Marketing, and Technical/Integration teams to ensure DMS integrations and customer requirements are delivered smoothly.
• Reporting & forecasting: You track pipeline, account performance, and partnership KPIs and report regularly on progress against sales targets.
• Trade shows & events: You represent the company at industry events, fairs, and customer meetings to build the network and generate leads.
• Product feedback loop: You gather customer and partner feedback and channel it back into the organization to help shape product and service development.
• Onboarding & enablement: You support new customers and partners during onboarding and ensure they can use the product effectively.
• Travel: Willingness to travel for customer and partner visits (national/international).

Dein Profil

• Work style: A persistent, structured and efficient way of working comes as naturally to you as taking ownership of your responsibilities.
• Interest in data management: You are comfortable handling large volumes of data and working with data processing tools.
• Enjoyment of communication: You approach conversations professionally and have no hesitation when it comes to personal contact.
• Interest in sales: You have at least 3 years of sales experience, which you now want to build on in a meaningful way.
• Motivation and initiative: You bring the drive and willingness to actively contribute and grow within a dynamic and expanding environment.
• Language: You have excellent written and spoken German and English skills.
• Mindset: You work in a solution-oriented, straightforward and customer-focused manner.
• Teamwork: You are a team player with a sociable personality and a strong sense of empathy.
• Technical understanding and AI experience are a plus.

Warum wir?

• A highly exciting role covering all aspects of sales
• You will be part of a top-tier team
• You will work at the forefront of our global expansion
• A secure position within a very dynamic Austrian company, with a performance- and team-oriented work environment
• Reliable work-life balance – personally guaranteed by the CEO.
• A performance- and team-oriented work environment where success is celebrated together.
• The minimum salary for this position is € 3,267.00 gross/month in accordance with the Austrian IT Collective Agreement (full-time, 38.5h/week). Actual compensation is based on qualifications and experience and exceeds the collective agreement minimum.