KKR Capstone Technology Operating Executive

KKR is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions. With offices in over 20 cities across 16 countries and 4 continents, KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life, and reinsurance products under the management of The Global Atlantic Financial Group.

As a firm we manage investments across multiple asset classes and as individuals we are encouraged to think creatively to solve problems, explore opportunities, take on new responsibilities and challenges, put our clients first and contribute to our communities. We often measure success over years, not quarters. We value integrity in all that we do, whether it’s presenting numbers accurately or being open and honest with a portfolio company executive. People want to do business with those they like and trust. It’s a mantra instilled in all of us from the top down.

At KKR, we believe that diverse teams increase performance and produce better results. Teams consisting of employees with varied backgrounds and perspectives will help strengthen our Firm and our investment decisions. Therefore, in an effort to enhance the diversity of our organization, we are particularly focused on recruiting talent that will bring different experiences, capabilities, skills and viewpoints to our organization.

KKR Capstone

KKR Capstone, the operational value creation arm of KKR, works to deliver exceptional returns on KKR’s investments both by partnering with deal teams during asset selection and working with management teams to drive value in our portfolio companies. KKR Capstone works across nearly all KKR asset classes, with significant involvement in private equity, growth equity, and special situations. During diligence, KKR Capstone works alongside the deal teams to evaluate potential acquisitions, including operational issues, market dynamics, and understanding customer insights. At our portfolio companies, KKR Capstone partners with deal and management teams to create the 100 day plan for new investments and provide targeted support to the most important operational issues on the CEO and Board of Directors’ agendas, including top-line growth, cost optimization, digital transformation, organizational structure and capability, capital investment and strategic M&A initiatives.

KKR Capstone provides a unique opportunity for high-performing candidates to drive real operating change and generate value in a private equity environment, with an “owner’s mindset”. KKR Capstone executives are expected to work closely with investment teams, and to take ownership of the core operational change agenda for a portfolio company from start to finish. In addition, KKR Capstone executives build and manage our KKR-wide value creation platforms and initiatives. Our executives are held accountable for individual results and are typically the primary change agents within the organization. They play a critical role in helping portfolio companies achieve their objectives and realize KKR’s investment thesis.

The KKR Capstone model is deeply collaborative, within KKR Capstone as well as with other teams at KKR and portfolio companies. Our team-oriented approach includes working closely with investment team members and portfolio company executives to set priorities and drive operating results.

Position Description

The Technology Operating Executive role at KKR Capstone will work primarily with the Americas Private Equity (AMPE) and Growth Equity businesses and also with our Real Assets and Credit funds.

While located in the US (New York, Menlo Park, San Francisco, or Houston), this role is part of a global team of 10+ operating executives focused on technology-related investment diligence and portfolio company value creation. The KKR Technology Operating Executive will partner with the AMPE investment teams to lead diligence and value creation in the portfolio, including building up our ability to underwrite both risk and opportunity in this industry through technology and digital transformation. This will include assessment of new deals, identification of technology-related value creation opportunities in the portfolio, leading digital transformations, designing technology roadmaps, and upgrading the technology capabilities of our portfolio companies.

The Technology Operating Executive will also support the development and management of our global KKR portfolio technology platform, including vendor relationships, proprietary value creation approaches related to digital transformation, benchmarks and standards, and portfolio collaboration opportunities.

Profile

Qualified candidates for this position will have:

• Operational improvement background with 10+ years’ experience
• Strong analytical skills coupled with excellent operational understanding across all business areas
• Deep knowledge, experience, and partner / vendor networks in related product / customer / channel related digital transformation (e.g., Omnichannel, Mobile, digital marketing, tech- enabled products and services, payment platforms) frameworks, tools, technologies, and approaches
• Strong hands-on knowledge of and experience with enterprise IT (e.g., ERP, CRM, ETL, ADM, Infrastructure, data integration) required to enable digital transformation
• Strong understanding of software architecture, systems scalability, software development, security, infrastructure / cloud, enterprise software / application platforms
• Demonstrated experience driving long-term operational improvement and financial impact through the use of technology
• Able to work effectively with C-suite through line operators at portfolio companies
• Interest and ability to work in a fast-paced diligence / investment environment and make high-conviction assessments of critical technology-related issues in a short period of time, under significant uncertainty
• Experience with top-tier consulting firm required; either in a technology group or with a strong focus on technology; additional experience in a technical operating role is a positive
• Undergraduate or graduate degree in a technical field strongly preferred but not required
• New York, Menlo Park, San Francisco, or Houston based with ability to travel

Responsibilities

Responsibilities include:

• Lead DD efforts in investments to assess tech capabilities, risks, management, opportunities, and threats from digital disruption, and underwrite tech-related value creation
• Lead digital transformation projects at PE portfolio companies, directly and via working through partners
• Lead portfolio assessment and upgrades of enterprise technology, applications, and infrastructure strategy and operations in support of digital transformation related to core product / service offering
• Partner with portfolio company CIO’s and CTOs on technical roadmap, team building, and transformation
• Liaise with other KKR’s global, European, and Asian technology leaders to identify and embed global themes, opportunities and best practices in the tech / digital transformation space
• Partner with our global technology operating team to build and enhance the firm’s network of digital transformation partners, best practices, and toolkits

KKR is an equal opportunity employer.  Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

The company requires COVID-19 vaccination (including booster) for employment, subject to reasonable accommodation as required by law.

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