Lead Service Provider Management

About the job

We are looking for a Site Lead - Lead Service Provider Management (all genders) for the Logistic Centre, who will lead a team and manage strategy operations in the logistic warehouse in Poland, Głuchów.

You will join a group of an experienced and talented Management Team who will help and support you on every step to make our Logistic Centre the best place to cooperate. 

This position is available ASAP.

WHY YOU SHOULD BE INTERESTED…

• You will lead the local site operations for Zalando with ownership of all topics related to the delivery of Logistics Operations onsite. You will be eager to act across multiple dimensions and engage with the 3PL provider in ensuring SLAs, KPIs, capacities and other operational key figures are met. You will make sure that Zalando`s expectations in social standards, labor relations and other standards are met.

• You will lead a group of internal or external leaders to achieve the overall team targets

• You will cooperate within matrix structure with respective stakeholders within Zalando organisation controlling, transportation, automation, network steering and others.

• You will be supporting the strategic steering of this local fulfilment center by tracking, analysing and reporting key logistics metrics and the cost monitoring.

• You will define and drive the Zalando expectations and experience onsite. With your entrepreneurial and positive mindset you create a culture that is in line with Zalando’s organisational and social standards.

• You will identify and prioritise activities that will drives business values and long-term risks, and adapt the business accordingly.

WE’D LOVE TO MEET YOU IF…

• You have a bachelor degree together with several years relevant experience. This work experience should be demonstrable from a solution minded environment in fulfilment services, contract logistics or production, including experience in leadership. You have a profound understanding of processes along the entire fulfilment chain.

• You are fluent in Polish (is a must) and English.

• You have excellent communication skills and the ability to build strong and successful relationships within and outside the company. You have an ability to discuss critical issues in a constructive manner and communicate across senior leadership levels. You will actively participate in the wider team and be open to travel abroad.

• You are an expert in collaborating with others, knowing when and how to lead and when to collaborate or follow to achieve common objectives, while you are continuously improving the collaboration within a matrix organisation.

• You combine an analytical comprehension with a structured approach to problem solving.

ZALANDO BENEFITS

Career Development

• We offer peer-to-peer performance reviews twice a year

• Learn and develop through our extensive Zalando training platform

• Join regular all-hands, team meetings, Q&A-sessions, and periodical anonymous employee surveys to ask your questions and provide your feedback

• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering

• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

• Diverse sports and health offerings - like Multisport or prepaid sport/lunch card

Financial

• Access to the employee shares program

• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy https //corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups https //corporate.zalando.com/en/our-impact/our-employee-resource-groups