Lead, Shared Services (Finance)

Reporting to the Finance Manager, this role is responsible for supervising and providing guidance

to a team of shared services staff, to support shared services activities and processes with high quality

and productivity.

Responsibilities:

Management Reporting

• Manage the month closing process for Accounts Billing and collections in an efficient and timely manner.
• Coordinating with the Regional Controlling teams and country finance to ensure that country accounting policies are in-line with group policies.
• Follow guidelines provided by Regional teams for the Accounts Payables processes.
• Provide relevant financial analysis in relation to Accounts Payables to support commercial decision-making to senior management.

Quality Controls & Audit Compliance

• Maintain a robust controls environment that mitigates and minimizes financial risks.
• Maintain and review a suitable system of Process compliance.
• Ensure all financial activities and reporting are in compliance with international and local financial regulations.
• Ensure effective and compliance application of finance policies and procedures.
• Support the annual audit process for all countries, prepare samples submission and handle all local audit queries.

Billing, Collections and Accounts Receivables

• Review and monitor the processing of billing and collection from resellers in an efficient and timeliness manner.
• Ensure accuracy in billing and collection.
• Streamline and continuously improve billing and collection process.
• Oversee billing and regulate AR collections for Cross Border, maintaining low DSO.
• Oversee cash management ensuring adequacy of working capital and cash balances.
• Accrual of revenue and reconciliation of AR and collection

Service Level Agreement

• Ensure and guide team members for the delivery of agreed service levels with stakeholders.
• Ensure accountability for continuity and successful delivery of payment and billing services through SSC.

Stakeholder Management

• Work with country finance and Regional team on Cross Border billing and collection.
• Provide technical accounting support and advise appropriate accounting treatments to business stakeholders.
• Manage relationships with stakeholders, country finance teams and resellers.

Developing Others

• Manage, motivate and lead the SSC team.
• Ensuring that SSC team employees are being effectively managed, developed and motivated.
• Provide leadership, direction, motivation, clear objectives, and meaningful feedback.
• Knowledge transfers of individual country tax regulations.

Transformation

• Proactively identify, propose and implement continuous improvement opportunities on process improvements and automations.
• Lead or support ad hoc projects.

Requirements

• Degree/Diploma/Professional certification in Accountancy.
• 3-5 years of Shared Service supervisory relevant experience.
• Experience working with multinational organization/environment especially in a high growth, rapidly changing culture.
• Good billing and receipts/collection process knowledge
• Good Excel skill
• Experience with SSC environment will be an added advantage.
• Experience in transformation in implementing process improvements and automations.
• Knowledge of NetSuite ERP system will be an added advantage.
• Knowledge in automation and BI tools (ie Power BI and Tableu) would be an added advantage.
• Attention to details.
• Ability to complete work on schedule and work under pressure.
• Good problem-solving skills
• Effective communication skills.
• Team player and the ability to work independently.
• Proactively and continuously strives for transformation to implement process.
• improvements and automations.