Leave of Absence (LOA) Coordinator (Remote)

• The Leave of Absence Coordinator will be the first point of contact for any leave inquiries.
• Assist employees with all available leave of absence programs including short-term disability, long-term disability, medical, family, and parental leave, individual state Family and Medical Leave Act laws, and Federal FMLA.
• Serve as point of contact for ADA requirements, reporting, and accommodation requests.
• Ensure that employees are aware of their responsibilities and of documentation and notice requirements in the process of qualifying for and taking leave.
• Timely review and resolve any concerns related to leave.
• Ensure that leave and accommodation request records are complete and accurately maintained.
• Update digital and manual tracking system.
• Give timely responses to employees and clients.
• Coordinate with payroll and benefits teams to provide applicable leave information and tracking.
• Preserves confidentiality of employee medical documentation and files.
• Daily monitoring of Leave of Absence requests and related tasks, working closely with the employee and client to coordinate leave and return to work process.
• Communicates with internal staff, where appropriate, for escalations or assistance with complex situations.

Requirements

• Accustomed to working with clients, brokers, and third-party vendors.
• Excellent verbal and written communication skills.
• Excellent interpersonal, problem-solving, organizational, attention to detail, and customer service skills.
• Must be adaptable to change in a growing organization.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite and other relevant software.
• High School Diploma or equivalent
• Leave management experience preferred.
• Experience in working with multiple benefits/payroll platforms preferred.

Benefits

PuzzleHR offers a comprehensive benefits program, inlcuding medical, dental, vision, 401k and paid time off.