Managed Services Analyst, MXDR

• Perform vigilant monitoring across various security dimensions, including intrusion detection, file integrity, endpoint protection, log management, and SIEM solutions.
• Leverage expertise in cutting edge XDR solutions, such as Microsoft Sentinel, Microsoft Defender for Endpoint, Check Point Harmony Endpoint, and other solutions.
• Navigate cloud environments, particularly Azure, to ensure comprehensive security coverage.
• Skillfully analyze security events using log data and open-source intelligence to distinguish between legitimate and false-positive incidents.
• Maintain meticulous records of security monitoring activities through efficient case management and ticketing technologies.
• Contribute to the development, implementation, and maintenance of environment-specific rules, alerts, and dashboards within SIEM tools using custom queries.
• Collaborate with clients to tailor and configure SIEM tools, aligning them with specific security and compliance requirements.
• Effectively communicate security alerts to team members and clients regarding anomalies within the environment.
• Apply technical writing prowess to craft formal documentation, including analytical reports and briefings.
• Create and uphold a repository of standard operating procedures, technical documents, training materials, and troubleshooting guidelines for various security solutions.
• Participate in on-call rotations to provide support beyond regular business hours, catering to client operational needs.
• Conduct comprehensive data reviews to evaluate the efficacy of existing security and operational measures.
• Assist in the administration and maintenance of SIEM, Log Management, and Data Analytical Platforms.
• Address customer-initiated requests, such as Log Source configuration, Data Parsing, Use Case Development, and the resolution of complex issues related to managed security services.
• Innovate by developing technical solutions that automate repetitive tasks, enhancing operational efficiency.
• Provide leadership, guidance, and instruction to Junior SOC analysts, fostering a collaborative team environment.
• Manage ticketing processes, including ticket creation, follow-up, and resolution, ensuring timely customer support.
• Employ a combination of tools and analytical skills to investigate and identify the root causes of issues across various technologies.
• Proactively monitor and provide near-real-time updates on the cyber security status, facilitating swift responses to emerging threats and incidents.
• Conduct comprehensive data reviews to evaluate the efficacy of existing security and operational measures.
• Assist in the administration and maintenance of SIEM, Log Management, and Data Analytical Platforms.
• Innovate by developing technical solutions that automate repetitive tasks, enhancing operational efficiency.
• Manage ticketing processes, including ticket creation, follow-up, and resolution, ensuring timely customer support.
• Proactively monitor and provide near-real-time updates on the cyber security status, facilitating swift responses to emerging threats and incidents.

What are we looking for

• Upbeat and positive attitude Strong analytical and troubleshooting skills Excellent written and verbal communication skills
• Team player
• Prior experience performing as a SOC analyst
• Working knowledge of SIEM solutions and incident management solutions
• Technical understanding of core cybersecurity technologies as well as emerging capabilities.
• Inquisitive, problem-solving oriented
• 3+ years of prior relevant experience.

 Preferred Qualifications

• Experience: 
  • SOC: 3+ years (Preferred) 
  • Cybersecurity: 4+ years (Preferred) 
  • SIEM: 1+ years (Preferred) (Splunk or Sentinel) 
• Vulnerability Management 
• Threat Hunting
• Prior SIEM experience (Working Knowledge)
  • Tuning 
  • Alert triage 
  • Detection Engineering 
• Programming/Scripting in one language (PowerShell / Python / Bash) 
• One Cyber Security certification (Microsoft SC-900, SC-200, SC-100, Security+, CySA+, CEH, etc) 
• Working knowledge of Operating Systems
• Fundamental Networking knowledge

Good to have:

• Advanced certifications in the field of cybersecurity, such as Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), will be highly regarded.
• Familiarity with threat hunting techniques and the ability to proactively seek out security threats and vulnerabilities.
• Experience with threat modeling and risk assessment methodologies to enhance security strategies.
• Proficiency in scripting or programming languages, such as Python or PowerShell, for automation and customization of security solutions.
• Knowledge of container security, Kubernetes, and cloud-native security best practices.
• Familiarity with security orchestration and automation tools.
• Understanding of identity and access management (IAM) principles and technologies.
• Experience with network security monitoring tools and protocols, including Snort, Suricata, and Bro/Zeek.
• Active involvement in cybersecurity community activities, such as presenting at conferences, contributing to open-source projects, or participating in Capture The Flag (CTF) competitions.
• Strong analytical and problem-solving skills, with the ability to analyze complex security issues and propose effective solutions.
• Knowledge of emerging cybersecurity trends, threats, and mitigation strategies to stay ahead of evolving risks.
• Excellent interpersonal and communication skills, including the ability to convey technical information to non-technical stakeholders effectively.

Location: Bangalore

Work Week: Saturday - Wednesday

Shift Timings: 8 am - 5 pm