Manager - Cloud

Bengaluru, India

Full-Time

TLDR

Lead design, delivery, and operation of scalable, secure cloud platforms, mentor a cloud engineering team, and drive AI automation and best practices across a global tech hub.

Join our India Tech Hub – Be among the first hires! Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. About the team and what we will build together The Cloud Engineering team is focused on building enterprise-grade cloud infrastructure with a strong emphasis on automation, quality, security, and scalability while maintaining operational efficiency as the organization grows. As a Cloud Engineering Manager, you will lead the design, delivery, and operation of scalable, secure, and highly available cloud platforms that power our client solutions. You will partner closely with business stakeholders and other engineering teams to translate requirements into resilient architectures, while ensuring operational excellence across all environments. You will be responsible for mentoring and developing your team, driving adoption of AI automation and best practices, and ensuring that solutions are delivered with a strong focus on quality, security, and efficiency. Your leadership will directly influence platform stability, time to market, and the organization’s ability to scale without increasing operational overhead. How You Will Make an Impact

Partner with business and delivery stakeholders to translate requirements into scalable, secure cloud solutions

Act as a communication bridge between technical teams and non-technical stakeholders, clearly explaining technical decisions and tradeoffs

Lead, mentor, and develop a team of cloud engineers, fostering accountability, ownership, and continuous improvement

Own the end-to-end delivery of cloud engineering initiatives, ensuring solutions meet performance, reliability, and security standards

Provide leadership during production incidents, including stepping into a hands-on or administrative role during high severity events

Establish and maintain operational processes, runbooks, and standards for cloud infrastructure and platform services

Drive the creation and upkeep of technical documentation, ensuring it is complete, current, and accessible

Support solutioning and pre-sales efforts through development of technical estimates and level of effort assessments

Facilitate technical strategy discussions and planning sessions to shape platform direction and team priorities

Ensure adherence to security, compliance, and quality standards across all implementations

Proactively identify risks, gaps, and dependencies, and drive resolution across teams

Delegate effectively to balance immediate delivery needs with long-term strategic goals

What You Need to Be Successful

7+ years of experience delivering hands-on technology solutions in cloud or infrastructure environments

5+ years of experience working with cloud-native architectures (AWS preferred)

3+ years of experience leading or managing engineering teams

Strong understanding of cloud architecture principles, including high availability, scalability, and cost optimization

Experience operating and supporting Kubernetes-based platforms

Working knowledge of application architectures, including Java-based systems and database best practices

Experience with cloud networking and security controls, including firewalls and traffic management

Hands-on experience with automation and CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, or similar), with preference for Ansible and AWX

Strong Linux administration experience, preferably with RHEL-based systems

Experience delivering large-scale technical projects from planning through production support

Ability to identify risks and gaps early and drive proactive resolution

Strong communication skills, with the ability to tailor messaging for executive, business, and technical audiences

Experience working in fast-paced, client-facing environments

About Kobie

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.

As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.

We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.

Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.

To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.

As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.

Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.

Benefits

Health Insurance

comprehensive health coverage

Charitable partnerships

Paid Time Off

prioritizing work-life balance

Wellness Stipend

well-being perks that support our teammates and their dependents

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Kobie Marketing

Kobie Marketing is a loyalty technology provider that partners with global brands to create personalized, data-driven loyalty experiences. By combining strategy-led technology with deep consumer insights, Kobie helps brands forge lasting emotional connections with their customers. With a commitment to innovation and an expanding presence, including a new tech hub in India, Kobie is shaping the future of loyalty solutions.

Founded: Founded 1990
Employees: 201-500 employees
Industry: Professional Services

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