Office Operations Specialist

OFFICE OPERATIONS SPECIALIST

The Costa Rica Operations Specialist supports Procore’s Workplace Experience team and employees at our Heredia office. Successful candidates will be organized, proactive, and able to prioritize a wide range of tasks. No two days will be the same for this position. A strong customer service attitude is required!

This is a 100% on-site position based in our Heredia office. Candidates must be available to work from the office full-time and support day-to-day workplace operations in person.

Responsibilities include:

• Order and maintain balanced levels of food and office supply inventory for an entire building or campus

• Daily cleaning duties in kitchens, conference rooms and communal areas

• Assist with internal events set up and tear down

• Register, greet visitors, and support their in-office experience

• Run Office ticketing systems - answer, evaluate, prioritize, and assign incoming requests for assistance 

• Awareness of all ongoing team activities, department meetings, visitors and deliveries

• Help with facility needs as necessary and work with property management to ensure the office stays in working order

• Communicate constantly with extended Office Operations team members via email and/or Slack

• Assist other departments at Procore as needed with operations related projects

Ideal candidates will have:

• 1+ years experience working in a professional environment

• Quality written and verbal communication skills (email, phone, in person)

• Ability to multitask, prioritize, and stay organized

• Customer service - must be able to interface with all guests, employees, and executives

• Demonstrated competence in Microsoft Office and Google Applications

• Respect for confidential information

• Strong commitment to customer service, employee happiness, and company growth 

Physical requirements:

• Ability to lift 50lb