On Trade National Account Manager

The Opportunity: 

The On Trade National Account Manager plays a key role in driving Lucky Saint’s growth across the UK hospitality sector. You will be responsible for winning, managing, and growing key national on-trade customers expanding distribution, increasing rate of sale, and building long-term commercial partnerships. This role combines strategic account development with hands-on execution across listings, visibility, and activation.  

A day in the life in this role 

You’ll be leading relationships with some of the UK’s most important hospitality groups balancing strategic planning with execution. One day might involve negotiating a national listing or commercial agreement; the next, analysing performance data to unlock growth opportunities or collaborating with marketing on a customer activation. 

You’ll regularly engage with key decision-makers, wholesalers, and route-to-market partners, ensuring Lucky Saint is visible, well-positioned, and performing strongly across accounts. Alongside this, you’ll deliver training, activations, and ongoing support to customers bringing the brand to life at a group level.  

Key Responsibilities: 

• Deliver Lucky Saint’s sales and profit targets within the On-Trade National Channel  

• Win, manage, and grow national on-trade accounts, securing new listings across draught and packaged SKUs  

• Develop and execute national account plans to drive distribution, visibility, and rate of sale  

• Negotiate commercial agreements including contracts, pricing, and activations  

• Build strong relationships with key decision-makers and industry partners  

• Deliver customer engagement including training, activations, and ongoing support  

• Analyse account performance to identify growth opportunities  

• Maintain accurate forecasting and reporting on performance, risks, and opportunities  

• Collaborate cross-functionally to deliver impactful customer campaigns and activations  

Who you are: 

• Proven experience with national On-Trade customers  

• Strong network across national hospitality groups  

• Track record of growing distribution and rate of sale  

• Strong commercial acumen with experience negotiating contracts and pricing  

• Confident relationship builder, able to influence senior stakeholders  

• Experience developing and executing account plans  

• Data-driven, comfortable analysing performance and using insights to improve results  

• Highly organised with the ability to manage multiple priorities  

• Passion for hospitality and the no & low alcohol category  

• Experience working with wholesalers or route-to-market partners  

• Experience delivering group-level activations or training programmes  

• Tenacious, driven and hungry to be part of Lucky Saint’s success 

What’s in it for you: 

• Annual bonus based on company and individual performance  

• Vitality Health Insurance  

• 25 days holiday + 8 bank holidays  

• 3% employer pension contribution, 5% optional employee contribution  

• Life insurance  

• Employee Assistance Program  

• Share options  

• 20 x Lucky Saint allowance per month  

• Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint  

• Flexible working