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Ninja Van
Ninja Van

Operation Support, Last Mile

Malaysia
Full-Time
On-site
RM2,000 – RM2,200 per month

TLDR

Ensure compliance with reporting and monitoring objectives while coordinating efforts with stakeholders and supporting administrative functions.

Return Pickup (RPU)

  • Ensure reporting and monitoring comply with RPU objectives.
  • Ensure all return pickup comply to the SOP

    • FSR (Fantastic Service Recovery)

  • Make sure all FSR cases settle within the timeline according to the target set

    • POD/POP deductions

  • Provide report deductions and coordinate justifications with relevant stakeholders.

    • Others

  • Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable.
  • Participate in quality, safety and GDPMD related programs such as training, campaign and others.
  • Working closely with station staff and all other stakeholders.
  • Assist in all other tasks given by the superior.
  • Provide support to other administrative functions within the department as required.

    • Job Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration
  • Required language(s): Bahasa Malaysia, English.
  • Proficient in Microsoft Word/Excel.
  • Any prior working experience will be greatly advantageous
  • Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role. 
    • Ninja Van
    Ninja Van

    Ninja Van is a tech-enabled logistics company that specializes in hassle-free last-mile delivery services for businesses across Southeast Asia. With a strong focus on innovation and technology, we cater to the unique needs of both small and large-scale shippers, providing real-time tracking and operational excellence. Our extensive network delivers to 100 million customers, making us the largest and fastest growing logistics provider in the region.

    Founded
    Founded 2014
    Employees
    500+ employees
    Industry
    Air Freight & Logistics
    Total raised
    $240M raised
    View company profile
    Customer Service