MediBuddy
MediBuddy

Operations Associate | Bangalore

TLDR

Coordinate field onboarding for doctors, hospitals, and diagnostic centers, ensure data accuracy, and collaborate with networks to improve provider satisfaction.

Background to the role

Performing Doctor onboarding, Hospital Onboarding & Diagnostic Centers Onboarding via Visits & Field Work. Including Answering phones and Confirming appointments. Maintaining and cleaning data in real time.Complete Documents Collection.

This role is a great opportunity to create an impact on the overall business. This is an ideal role for someone looking to learn fast, create a footprint and grow with one of the largest, most innovative companies in the healthcare space. 

Key Responsibilities

  • Working with the Network team to do doctor, Hospital & Diagnostic center Onboarding on time.
  • Communicating with the network team to get the correct data.
  • Helping operations and network teams in case of any issue
  • Coordinating with internal and externals teams to drive new initiatives
  • Deeply understand the query and find the solution.
  • Working with the tech team to improve provider satisfaction.

Skills

  • Undergraduate from a reputed institute.
  • Excellent Communication skill.
  • Adhere to work in pressure.
  • Good understanding of the internet.
  • Remarkable follow up skills to get work done
  • Command on Microsoft office especially Excel & PPT
  • 2+ years of experience

Core Competencies

  • Must have the aptitude to work in a fast-paced organization with active listening , facilitation, and reasoning skills.
  • Must be comfortable working in an organization with a flat structure
  • Ability to prioritize and analytical thinker
  • Great team player hands-on approach with the ability to manage multiple stakeholders and tasks
  • Out of box thinker with a strong interpersonal, communicative and analytical

 

MediBuddy is India's largest on-demand digital healthcare platform, streamlining access to a wide range of services including doctor consultations, lab tests, and medicine delivery. By leveraging its extensive network of healthcare providers, MediBuddy ensures a seamless, cashless experience for patients seeking high-quality and immediate medical care.

Founded
Founded 2013
Employees
500+ employees
Industry
Health Care Providers & Services
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