Operations Coordinator, Food & Beverage

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness:  prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

We're building the operational backbone of our Food & Beverage work across multiple locations. In this role, you'll create structure, improve how we work, and coordinate our daily operations. You'll oversee staffing and hiring, keep our systems running smoothly, organize our information, manage projects, and ensure everyone's communicating. We're looking for someone who's organized, proactive, detail-oriented, and genuinely passionate about hospitality, good food, and doing things well.

Responsibilities:

Staffing & Team Coordination

Partner with leadership and HR to coordinate hiring

Schedule interviews, onboarding, and training

Track staffing needs across our locations

Maintain employee records and onboarding documentation

Coordinate uniforms, training schedules, and coverage

Operational Coordination

Maintain operational task lists and follow up on pending items

Coordinate communication across kitchens, cafés, grocers, logistics, purchasing, marketing, and leadership

Prepare meeting agendas and action items

Support implementation of new operational procedures and standards

Systems & Administrative Management

Maintain SOPs, operational manuals, and training documents

Organize digital files and operational trackers

Manage Toast POS updates, product setup, pricing, menus, and data accuracy

Build systems that improve how we work

Purchasing & Inventory Support

Manage purchase orders, vendor communication, invoices, deliveries, inventory reports, and ordering schedules

Track COGS and maintain operational documentation

Project Management

Coordinate timelines for operational initiatives

Follow up with vendors, contractors, suppliers, and internal teams

Track permits, construction, and projects through completion

Event & Marketing Support

Coordinate logistics for events, promotions, product launches, and community activations with our marketing team

Compliance & Standards

Maintain food safety documentation, licenses, and operational records across all locations, upholding company standards

Ideal Background:

2-3 years  food & beverage management or hospitality operations.

Passion for healthy food, wellness, and hospitality

Hands-on Toast POS experience including menus, pricing, product management, and reporting

Exceptional organizational and project management skills

Strong communication and follow-through

Detail-oriented with a strong sense of accountability

Comfortable working cross-functionally across departments

Advanced proficiency with Google Workspace and Microsoft Office

Ability to thrive in a fast-paced, evolving environment

Must be able to commute and travel between Flow properties, including Flow Miami, Flow Brickell, Flow Wynwood, and Flow Fort Lauderdale.

Benefits

We take care of our people so they can do their best work. 

• Health and Wellness  Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off  PTO and paid holidays.
• Financial  401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow  Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.