Operations Engineer

Purpose:

The Operations Engineer has expertise and experience in Operations or DevOps, and is responsible for either being assigned to a development squad for application infrastructure help/assistance or more broadly working on organisational infrastructure within the centralised Ops Team from a Deployment and Monitoring perspective 

Accountabilities:

• Working alongside a DevOps culture ​

• Familiarity with DevOps principles - automation, CI/CD pipelines, collaboration, etc ​

• Research, analyse and find best practice solutions that align to the program needs ​

• Ability to work towards helping provide advice to clients and work alongside junior team members to help design improvements to the platform ​

• Managing and maintaining 100+ AWS instances across 50+ VPCs globally ​

• Managing a global fleet of tens of thousands of Linux powered IoT devices​

• Following system monitoring and responding to alerts to ensure system uptime​

• Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products​

• Work with the team to proactively champion identifying & implementing new initiatives & solutions that enhance our cloud infrastructure​

• Comfortable with deployments to a wide range of devices in dev/uat and Prod environments

Qualifications and Experience​ :

• Highly knowledgeable of AWS​

• Solid grasp of advanced containerization concepts including Docker​

• Creating training and user documentation and conducting formal training for more junior team members​

• Working with a hybrid software stack of microservices and serverless functions ​

• Strong capabilities in bash and python scripting ​

• Strong Linux system and network administration skills (we mostly use Ubuntu) ​

• Automation and templating driven attitude with a good understanding of IaC (such as CloudFormation)​

• Experience in configuration management tools​

• Experience in monitoring and observability dashboard tools like SumoLogic, AWS CloudWatch

Capabilities​：

• Communicates clearly and effectively, both written and verbally, when advising, setting expectations, or suggesting improvements.​

• Regularly speaks in public forums.​

• Mentors others through code reviews and pair programming.​

• Positive attitude to learning new things