Partner Manager

Miami, Florida, U.S.

Full-Time

$60,000 – $80,000 per year

TLDR

Strategic role driving growth in a partner ecosystem by onboarding, enabling, and collaborating with MSPs and resellers to accelerate revenue and expand market reach.

Watchguard Technologies is seeking a strategic and relationship-focused Partner Manager to drive growth within our partner ecosystem across the MSP and cybersecurity landscape. In this role, you will own the development and management of key partner relationships, working closely with managed service providers, resellers, and strategic alliances to accelerate revenue and expand market reach. You will play a critical role in enabling partner success through onboarding, training, and ongoing support, while collaborating cross-functionally with sales, marketing, and product teams to execute go-to-market initiatives. The ideal candidate brings experience in partner-led growth, a strong understanding of the channel, and the ability to build trusted relationships that deliver measurable business outcomes.

Position Responsibilities:

Partner Relationship Management
* Build and maintain strong executive and operational relationships with assigned partners.
* Serve as the trusted advisor and primary liaison between the company and partner organizations
*Conduct regular business reviews and strategic planning sessions
* Drive partner satisfaction and long-term engagement

Revenue Growth & Pipeline Development
* Achieve assigned revenue, pipeline, and partner performance targets
* Develop and execute joint business plans with partners
*Identify opportunities for cross-sell and upsell
*Drive partner participation in sales campaigns and strategic initiatives

Partner Enablement
* Educate partners on products, services, competitive positioning, and sales strategies
*Coordinate training and certification programs
*Ensure partners have the tools, resources, and knowledge necessary for success
* Promote adoption of company programs, incentives, and marketing initiatives

Business Planning & Forecasting
* Maintain accurate forecasts and pipeline reporting
*Track partner performance against established KPI's
*Analyze sales trends and recommend growth strategies
*Provide regular updates to leadership regarding partner health and business opportunities

Skills and Qualifications

Required:
*Bachelors degree in Business, Marketing, Sales, Technology, or related field, or equivalent experience
*1+ years of experience in channel sales, partner management, account management, or business development within the technology industry
*Experience managing partner relationships and developing joint business plans
*Strong presentation, negotiation, and relationship-building skills
*Experience using CRM platforms such as Salesforce
*Motivated, coachable, and competitive with a resilient drive to succeed
*Excellent organizational, interpersonal, and communication skills

Preferred:
*Experience working with Managed Service Providers (MSPs), Value-Added Resellers (VARs), System Integrators, or technology distributors
*Knowledge of cybersecurity, networking, cloud, SaaS, or enterprise technology solutions
*Experience working in a global or multi-regional organization
*Channel certification or formal partner management training

WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. WatchGuard participates in E-verify.

Benefits

Education Stipend

Education assistance program

Health Insurance

HSA with employer contribution

Employee Assistance Program

Paid Parental Leave

Paid Time Off

9 days of paid sick time

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WatchGuard Technologies, Inc.

WatchGuard Technologies, Inc. delivers robust security solutions with a strong emphasis on firewalls and cybersecurity products, catering to partners and clients in the technology sector. With a focus on reliability and data-driven decision-making, the company leverages collaborative efforts to enhance customer experiences in an ever-evolving digital landscape.

Founded: Founded 1996
Employees: 500+ employees
Industry: Internet Software & Services

Cybersecurity Enterprise Software SaaS

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Partner Manager