Partner Specialist Intern (US & Canada Market)

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. The Internship Program: Please note: This is an exclusive student paid internship program, not a standard full-time employment position. We are looking for hungry-to-learn, highly motivated university students who want to kickstart their careers in the SaaS industry. At Deliverect, you won’t be making coffee; you will be an integral part of our global Partnerships Department. You will get hands-on experience, dedicated mentorship, and the unique opportunity to work daily with an international team focused primarily on the United States and Canada markets. This  Your Impact: As a Partner Specialist Intern based in Mexico City, you will be the face and voice of Deliverect for our strategic White Label Partners in North America (such as DoorDash, Uber Eats, etc.). You will play a crucial role in managing channel activations, ensuring smooth onboarding processes, and building strong, lasting relationships within our tech ecosystem. What you will do:

Drive Partner Success: Manage internal and external communications for 3rd Party Delivery Channel activations, ensuring a seamless launch day for our North American partners.

Tech Enablement & Coaching: Become a Deliverect product expert. You will educate and train partners on our latest features through 1:1 sessions and best-practice sharing.

Global Collaboration: Work hand-in-hand with our Partner Sales and Onboarding teams across the US and Canada to troubleshoot basic technical issues and escalate complex challenges.

Process Optimization: Identify trends in our support processes and bring fresh, Gen-Z perspectives to help us build more efficient workflows.

What you will Bring:

Fluent/Advanced English is a MUST: 99% of your daily projects, meetings, and partner interactions will be in English. You must be completely comfortable holding professional conversations, presenting, and writing in English. (Spanish is required too; Mandarin/Cantonese is a great bonus, but not mandatory).

Student or Recent Graduate Status: You are currently enrolled in a university degree (ideally in your final semesters) or are a recent graduate looking to launch your career through an internship (prácticas profesionales).

Preferred Backgrounds: We welcome diverse academic fields, but this role is a perfect match for majors like International Business, Business Administration, Marketing, Communications, Industrial Engineering, or related disciplines.

A "People Person" Mindset: You possess top-notch interpersonal skills. You are outgoing, empathetic, and genuinely enjoy connecting with people, solving problems, and building strong relationships.

Hunger to Learn: You are deeply curious about the SaaS/Tech industry. You don't need to know everything on day one, but you must be eager to learn fast and thrive in a high-growth environment.

Tech-Savvy Nature: You feel right at home navigating new software, adapting to digital platforms, and creatively troubleshooting basic tech challenges.

Role Details:

• Stipend: monthly support of $10,000 MXN (gross).

• Student-Friendly Hybrid Model: This is a hybrid role based in Mexico City. We collaborate in the office on Mondays and Wednesdays, but school comes first! We offer flexible scheduling to accommodate your university classes and exam periods.

• Duration: A one-year internship program with the strong potential for a full-time offer upon the end of this internship based on your performance.

Why Deliverect?

• Global Networking: Connect and work daily with professionals from all over the world. Your network will go global from day one.

• True Mentorship: You will be paired with experienced professionals in the SaaS industry who care about your professional development.

• Be Part of a Unicorn: Join a rapidly scaling SaaS unicorn at the forefront of the tech industry, where your voice matters and your ideas are heard.

Join Our Innovative Journey:

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:

Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.

Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.

Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.

Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.

Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.

Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

Our Commitment to Inclusion:

We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

1. Fluency in English is required, with strong written and verbal communication skills being essential.

2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.

3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.

4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.

If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.

Ready to shape the future of commerce with us? Explore our opportunities and apply today!