Partnership Support Officer
TLDR
Support employee loan products by resolving issues, guiding HR partners, organizing documents, and collaborating with product, engineering, and legal teams.
Inputting data and archiving documents
Handling correspondence (emails, letters, phone calls) with employee loan customers
Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
Assisting in the preparation of reports or office documents
Guiding HR partners in filling out employee loan data templates
Following up on documents with relevant internal or external parties (HR partners/customers)
Organizing the data room containing employee loan documents
Assisting with other administrative tasks as needed by the team or supervisor
- Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0.
Minimum of 2 years of work experience
Proficient in English (written and spoken)
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong attention to detail
Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.