Platform Engineer - DevOps (1259)

About us:

Single Digits, Inc. is a leading provider of intelligent managed networks, next generation Wi-Fi solutions, High-Speed Internet Access management and global support solutions.

At Single Digits, we provide end users with The Connected Life Experience™— a seamless, effortless, and robust connectivity experience to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.

In 2020, we launched PlatformONETM— a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience.

We currently serve over 5,700 customers globally, across multiple industries including hospitality, student housing, multi-family, senior living, transportation, retail, federal and municipal government facilities.

About the Position:

We’re in search of a Platform Engineer who’s ready to help us improve our customer experience by building functional systems that bring our business to new heights. You’ll need to have extensive experience in Amazon Web Services, because you’ll be creating and maintaining infrastructure to support a distributed microservices architecture. As a Platform Engineer, you’ll also be working in conjunction with like-minded product engineering teams to deploy these new products and manage our infrastructure, associated processes and systems, which means you’ll need to be fluent in one or more programming languages, too. It’ll definitely help you to be detail-oriented and a skilled problem-solver, because you’ll also be helping us to streamline our processes and automating them where applicable.

Roles and Responsibilities:

• Improve reliability, quality and time-to-market of our software solutions.
• Effectively manage projects as necessary while lending continuous support to the team with a good amount of availability.
• Building and maintaining tools, solutions, and microservices associated with deployment and our operations platform, ensuring that all meet our customer services standards and reduce errors.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.
• Update our processes and design new processes as needed to optimize performance.
• Deploy product updates as required while implementing integrations when they arise.
• Automate our operational processes as needed with accuracy and in compliance with our security requirements.
• Specifying, documenting, and developing new product features, and writing automated scripts so that others may understand.
• Implement and establish Platform Engineer best practices.
• Manage code deployments, fixes, updates, and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools and source control such as Git.
• Lead the team through development and operations to produce results conducive to company interests.
• Offer good technical support where needed, developing software for our back-end systems.
• Stay current with industry trends and source new ways for our business to improve.