Policy Administration Support

About Asteron Life

Asteron Life has been supporting New Zealanders for nearly 150 years.  We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employee insurance products that can help our customers through just about anything life throws at you.  

We work with our financial advisers, who provide expert insurance advice and match the right insurance needs to help our customers live life to the fullest, and our strategic partners who provide tools and information so customers can assess their needs and find the cover that’s best suited to them.

We value diverse backgrounds and perspectives, foster an inclusive, collaborative and flexible working environment, that will support your professional growth and reward your contribution.

The Opportunity

We're seeking motivated and detail-oriented individuals to join a busy administration team in Wellington on a short-term contract.

This is a fantastic opportunity to gain exposure to the Life Insurance industry while building your administration skills in a supportive and fast-paced team environment. Full training will be provided, making this an excellent opportunity for candidates looking to build their administration and operational experience,

How Will You Make an Impact

• Process customer requests accurately and efficiently

• Update and maintain customer information across multiple systems

• Manage high-volume email-based administration tasks

• Support workflow management and request triaging

• Contribute to positive customer outcomes and team service levels

About You

You enjoy working in a structured, fast-paced environment and take pride in delivering accurate work. You're organised, reliable, and comfortable managing a high volume of tasks while maintaining attention to detail.

You'll Bring:

• Strong attention to detail and accuracy

• Good organisational and time management skills

• Confidence working across multiple systems

• Strong written communication skills

• Previous administration or customer service experience is beneficial but not essential

• A positive attitude and willingness to learn

• The ability to work efficiently and meet deadlines

Apply now to gain valuable industry experience and join a supportive team during a busy and exciting period.

Why Join Us?

At Asteron Life, we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:

• Career pathways, including local and global mobility opportunities.

• Leading Learning Platforms and support in professional development

• Medical Plan and Wellbeing Programs

• Life, Income Protection and Trauma Cover.

Accessibility and Checks
Before commencing employment in this role, you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at talent@resolutionlife.com.au.

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