Presales Solution Architect
TLDR
Demonstrate Salesforce-built product capabilities, support strategic process improvements, and enhance Seed Org and Demo orgs.
COMPANY
Propel Software transforms the way product companies work. Our product value management platform connects commercial and product teams to optimize decision making, drive process efficiencies, and engage customers with compelling products and experiences. Propel has a proven track record of improving product quality, speeding time to revenue and profit, and improving customer satisfaction. Recognized as a Deloitte Technology Fast 500 winner and one of Fortune’s Most Innovative Companies in America, Propel is built on Salesforce and drives product success for hyper growth startups, corporate pioneers, and Fortune 500 leaders in the high tech, medtech and consumer goods industries.
ROLE
As a Solution Architect, you will be an integral part of the Sales team, identifying and quantifying Propel's value proposition in sales campaigns. You will demonstrate Propel’s product capabilities, built on the Salesforce platform, and quickly gain credibility as an expert in client-facing environments.
Job Duties
Job Core Duties:
Sales Enablement:
Collaborate with the Sales team to identify and quantify Propel's value proposition within sales campaigns.
Conduct tailored product demonstrations, built on the Salesforce platform, to align with prospect business objectives and showcase specific capabilities.
Develop and maintain standardized software demonstrations for internal team utilization.
Establish and maintain credibility as a subject matter expert in client-facing interactions.
Customer Success and Account Management Support:
Partner with Account Management (AM) and Customer Success Management (CSM) teams to architect strategic process improvements for key accounts, driving increased seat utilization and adoption.
Provide comprehensive support to AM and CSM teams, including conducting customer demonstrations and facilitating strategic planning sessions.
Collaborate with Professional Services to define project scopes and develop phased quotations.
Review and document current customer usage of the company platform.
Support the customer success team with standard demo capabilities.
Demo Environment Management and Development:
Coordinate with Product Management on enhancements to the Seed Org, ensuring it reflects current capabilities and best practices.
Collaborate with Product Management to integrate Seed Org functionalities into Propel's managed package.
Contribute to the enhancement of Trial and Demo orgs with advanced capabilities.
Industry Engagement:
Represent Propel at industry conferences and events.
Qualifications
10+ years of solution engineering experience.
Education in a STEM field of study
Knowledge and experience in one or more of the following solution domains:
Quality Management
Product Information Management
Product Lifecycle Management
Enterprise Software Technical Sales
Supply Chain or Contract Manufacturing
Engineering Design / Product Development
Experience working with one or more of the following verticals:
Electronics / High Tech
Consumer Goods
Medical Devices & Equipment
Industrial Machinery
Strong presentation skills including the ability to communicate complex concepts in simple ways.
Salesforce platform experience (preferred)
Passionate about continuously learning and growing your skills
Additional Info
Location: This is a remote position that can be done from anywhere in the US.
Equal Opportunity: Propel is proud to be an equal-opportunity workplace where different perspectives are valued and every voice is heard. We’re dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: For details on how we protect your information when you apply, please see our Privacy Notice. If you are a California-resident, please read our California Privacy Notice here.
E-Verify: Propel is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
Authorization to work in the United States is required; please note that at this time, Propel is not sponsoring visas for any positions.
Benefits
Flexible Work Hours
Flexible Vacation
Health Insurance
Health Insurance options including Medical, Dental, Vision
Home Office Stipend
Monthly Work From Home stipend for remote employees
Learning Budget
$1,500 annual Continuous Learning Stipend
Retirement plan (401k)
401k offering for Traditional and Roth accounts in the US
Paid Parental Leave
12 weeks fully-paid gender-neutral parental leave
Paid Time Off
Company-wide Holidays (including end of year winter break)
Remote-Friendly
Fully remote role
Stock Options
Company Options grant
Propel Software builds a product value management platform that connects commercial and product teams, enabling them to make data-driven decisions, streamline processes, and enhance customer engagement. We cater to high-growth startups and established enterprises across high tech, medtech, and consumer goods industries, helping them improve product quality and accelerate revenue growth. Our integration with Salesforce distinguishes us in the market, as we drive product success for companies at every stage of growth.