Principal Solutions Architect
TLDR
Translate the platform into solutions that map directly to business outcomes for strategic enterprise customers.
Own the technical narrative throughout the pre-sales cycle, including live demos, proof-of-concept scoping, and solution presentations to senior stakeholders.
Lead complex technical scoping for enterprise integrations and migrations during the pre-sales phase, where ownership, data readiness, and sequencing are ambiguous. Identify blockers, map critical paths, and drive alignment across engineering teams on both sides of a deal.
Design integration architectures and onboarding workflows tailored to specific customer constraints, and hand off cleanly to Customer Success at contract close.
Respond to RFPs and technical questionnaires with detailed, accurate information about Badge's capabilities.
Surface pre-sales insights with Product and Engineering to improve the platform and onboarding experience.
Partner with Sales leadership on strategic accounts as a peer to customer engineering leadership throughout the pre-sales cycle.
Based in the Northeast corridor for proximity to key customers and prospects, with occasional travel to customer sites and industry events.
Track record of owning technical sales cycles end-to-end, collaborating closely with account executives and sales leadership on demos, POCs, and RFP responses.
Demonstrated experience engaging with CTO, CPO, and VP-level stakeholders. You lead those rooms, not just participate in them.
Proven ability to scope and drive complex enterprise integrations or migrations where the technical landscape was not clean or well-documented coming in.
Strong executive presence with the ability to adapt your message for engineering teams and business leadership alike.
Solid understanding of REST APIs, webhooks, and modern integration patterns.
Experience with mobile development concepts and mobile platform ecosystems (iOS/Android).
Familiarity with enterprise software architectures, cloud platforms (AWS, Azure, GCP), and SaaS integrations.
Based on the East Coast. This role involves regular travel to customer sites and industry events in the region.
Experience in payments, fintech, marketing technology, loyalty systems, or retail technology.
Background in platforms with complex data ownership and multi-stakeholder environments.
Familiarity with CRM systems (Salesforce) and sales engagement tools.
Understanding of enterprise security, compliance standards, and data privacy regulations.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
Competitive base salary plus commission/bonus tied to Sales team performance.
Equity package with significant upside potential.
Comprehensive benefits including health, dental, and vision.
Flexible PTO and remote-first culture.
Direct access to product and engineering leadership.
Opportunity to become a recognized expert in a fast-growing mobile engagement category.
Contribution to Sales team quota attainment.
Customer satisfaction scores across technical interactions, demos, and executive engagements.
Customer onboarding and implementation success metrics.
Benefits
Equity Compensation
Equity package with significant upside potential
Health Insurance
Comprehensive benefits including health, dental, and vision
Professional development and recognition opportunity
Opportunity to become a recognized expert in a fast-growing mobile engagement category
Paid Time Off
Flexible PTO
Remote-Friendly
remote-first culture
Badge is a platform that enables businesses to build, deploy, and manage customer experiences seamlessly through mobile wallets like Apple and Google Wallet. Tailored for enterprises, our no-code solution allows marketers to launch dynamic campaigns quickly, while developers benefit from flexible APIs for integration. We turn wallet passes into interactive touchpoints, ensuring businesses can engage customers with personalized offers in real time.