Zoox

Procurement Operations Manager

Full-Time

$175,000 – $210,000 per year

TLDR

Oversee MSP-driven BPO procurement operations, build SOPs, track KPIs, and drive procurement improvements across sourcing and supplier management.

The Procurement & Strategic Partnerships (PSP) team at Zoox builds the sourcing, contracting, and supplier relationships that keep our autonomous vehicle mission moving forward. We work at the intersection of operations, finance, and technology, bringing the same rigor and care to procurement that we bring to the vehicles we build. You'll join a team that values ownership, clear communication, and continuous improvement. As Zoox scales, so does the complexity of sourcing and managing the services that support our business. In this role, you'll take on a variety of responsibilities, from supporting the deployment of a new business process outsourcing (BPO) relationship to helping drive the process improvements that make procurement work better for everyone at Zoox. You'll have the opportunity to build from the ground up, deepen your knowledge of enterprise procurement operations, and grow your program and project management skills along the way. In this role you will :

Support the deployment and day-to-day oversight of a Managed Service Provider (MSP) BPO engagement covering offshore BuyDesk, sourcing support, supplier management, and contracting support.
Help build standard operating procedures (SOPs), governance, and escalation workflows for the BPO relationship.
Track and manage key performance indicators (KPIs) and service-level agreements (SLAs) to hold the BPO accountable for service quality.
Participate in procurement operations improvement projects that streamline how the business sources, buys, and manages suppliers.
Partner with stakeholders across Zoox to translate their requests into practical, scalable solutions
Manage multiple projects at once, prioritizing your time and resources as needs shift.
Use Procure-to-Pay (P2P) platforms such as Zip and Ariba to support requisitions, purchase orders, and invoice workflows across day-to-day procurement operations

Qualifications:

Track record of converting stakeholder pain points into practical, scalable solutions
Experience managing multiple projects at once, prioritizing time and resources across competing priorities
Experience supporting the deployment and day-to-day operation of procurement-support delivery covering areas such as BuyDesk, sourcing support, supplier management, and contracting support, including implementing SOPs, program coordination, escalation workflows, and KPI/SLA management
Practical, hands-on experience with Procure-to-Pay (P2P) platforms, including requisition, purchase order, and invoice workflows

Bonus Qualifications:

College degree with a concentration in a relevant field such as supply chain, business, or operations
At least 5 years of experience in and around corporate procurement
Experience with commercial procurement AI solutions

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Benefits

Health Insurance

life insurance

Sign-on bonus

sign-on bonus may be offered

Paid Time Off

unpaid time off

Stock Options

Zoox Stock Appreciation Rights

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Zoox

Zoox is building a fully autonomous vehicle fleet from the ground up, coupled with the ecosystem necessary to launch this technology into urban environments. By integrating robotics, machine learning, and innovative design, Zoox is paving the way for a new era of mobility-as-a-service.

Founded: Founded 2014
Employees: 500+ employees
Industry: Automotive
Total raised: $990M raised

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Operations Manager