Product Enablement Specialist
TLDR
Coordinate daily operational requests for Codashop and Coda Webstore, partner with internal teams, and produce analyses to guide strategy.
Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.
Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Coda Webstore, such as new product launches, product detail maintenance, and promotional activities.
Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure requests are processed accurately and delivered on time.
Support external publishers with their daily operational requests.
Prepare comprehensive reports and analyses to inform team strategies and decisions.
Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.
At least 2 year of experience in e-commerce operations or a related field.
Strong written and verbal English communication skills for daily collaboration with internal and external stakeholders.
Hands-on experience with Content Management Systems (CMS) is a significant plus.
Basic understanding of HTML and scripting concepts (e.g., JavaScript or similar), including the ability to read code syntax, understand JSON data structures, interpret API payloads, and follow system workflows and logical processes.
Computer literate with foundational familiarity in programming or markup language syntax.
Highly organized and proactive, with the ability to manage multiple projects and tasks simultaneously.
Strong problem-solving skills and attention to detail.
A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.
Willingness to work in shifts.
We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!
Coda is a global commerce growth engine that connects people, digital products, and payments through effective monetization and distribution solutions. Catering to both businesses and consumers, Coda offers a dual model with B2B services like Codapay and a range of trusted consumer storefronts for secure access to digital content, gift cards, and more across over 70 markets.