Clozd

Product Manager

Lehi, Utah, U.S.

Full-Time

TLDR

Define the product vision and roadmap for a Decision Intelligence platform, drive AI-enabled features, and partner with leadership, engineering, and design to impact client outcomes.

Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey. We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth. We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment, and never compromise their integrity. Product Managers at Clozd are responsible for setting product vision and driving execution against a roadmap. Our software solutions are fundamental to driving adoption of our programs and impacting change within our clients' organizations. As a Product Manager, you'll be involved in continuing to build foundational functionality in our platform, scoping client needs, charting product strategy, etc. Enjoy the benefits of a startup, while earning competitive pay based on your experience. What You’ll Own and Do:

Product vision and strategy: Work closely with leadership to define, communicate, and implement a cohesive vision for the platform that will help our clients easily achieve their goals and help Clozd meet our business objectives.

Roadmap and delivery: Develop and maintain a detailed product roadmap. Prioritize features and initiatives based on customer needs, business goals, and resource constraints. Write clear product requirements and work closely with engineering and design to ensure timely delivery.

Product operating model: Help implement a system that enables Clozd to ship impactful features and products as quickly as possible

AI adoption: Create and maintain AI tools and systems that automate the product development process at Clozd, and be an expert on the best practices for using AI in your field.

Market and Customer Research: Conduct user research, analyze feedback, and gather insights to identify market trends and customer pain points. Become an expert and thought leader in our domain and industry.

Go-to-Market Strategy: Collaborate with marketing and sales teams to create and execute strategies for product launches, including messaging, positioning, and pricing.

Key Skills and Qualifications:

A scrappy, ownership-driven mindset - you thrive in a startup environment where you’re building the plane while flying it. You hold yourself and others to a high standard of accountability.

Strong written and verbal communication skills - you can present your work, explain your rationale, and influence without authority. We feel confident putting you in front of cross-functional leaders and clients.

1-3 years of experience in product management or a similar role; preferably with experience building enterprise-grade software, AI-enabled features, and zero-to-one products.

AI Power User - experience using AI tools to accelerate every stage of product work - conducting research, analyzing data, defining product requirements, prototyping, etc.

Customer obsessed - you are experienced collecting in-depth feedback from customers at every stage of the product development lifecycle, and you ship products that delight customers and help them achieve their goals.

Strong data analysis skills - you use data to make and defend decisions and focus on influencing the metrics that matter most for the business.

Benefits:

Competitive compensation (i.e. salary, bonus, 401k, and equity)

Majority of medical, dental, disability, life, and other insurance paid

Unlimited PTO with a boss that encourages taking time off and using PTO to recharge

10 paid holidays and company shutdown between Christmas and New Years

Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.

Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Clozd participates in E-Verify.

All Clozd employees are required to successfully pass a background check upon being hired.

Benefits

Equity Compensation

Competitive compensation (i.e. salary, bonus, 401k, and equity)

Free Meals & Snacks

Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.

Health Insurance

Majority of medical, dental, disability, life, and other insurance paid

Paid Time Off

10 paid holidays and company shutdown between Christmas and New Years

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Clozd

Clozd develops technology and services that specialize in win-loss analysis, offering vital insights to clients about their success and failures in the market. By leveraging these insights, businesses can refine their strategies and improve their competitive edge.

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Product Manager