Product Manager, Hardware
TLDR
Lead the hardware platform strategy across first-party devices and certified ecosystem, unifying OS, peripherals, and cross-platform roadmaps for POS terminals and related hardware.
Qu is a rapidly growing SaaS platform for the quick service restaurant industry. Qu sits at a restaurant’s center creating and managing data for in-store, mobile and online ordering, kiosks, guest engagement, and digital payments as well as kitchen delivery and back of house operations. We serve a nationwide footprint of accounts, including some of the fastest-growing restaurant chains in America.
At Qu you will:
As Senior Product Manager, Hardware Platform, you will own the strategy and execution for the physical layer of our platform — spanning first-party devices, certified hardware, and the OS + peripheral ecosystem that powers them. This role is critical to delivering a scalable, flexible hardware strategy: lead with Qu hardware where it differentiates, and enable customer-owned hardware through certification and compatibility.
Responsibilities:
- Own hardware platform strategy
- Define and execute Qu’s hybrid hardware approach (first-party + certified ecosystem)
- Drive roadmap across POS terminals, handhelds, kiosks, and peripherals
- Bridge hardware, OS, and software
- Lead cross-platform strategy across Windows (x86) and Android
- Define migration and compatibility approach from legacy systems to modern architectures
- Partner with engineering on device abstraction and platform consistency
- Own peripherals & device ecosystem
- Define strategy for connectivity (USB, Bluetooth, network) and device communication
- Drive peripheral support (printers, payments, scanners, etc.) and driver reliability
- Ensure consistent performance across diverse hardware environments
- Build certification & partner ecosystem
- Establish and scale hardware certification programs
- Partner with OEMs, device manufacturers, and payment providers
- Enable customers to extend lifecycle of existing hardware investments
- Deliver end-to-end execution
- Own product lifecycle from concept → launch → scale
- Align hardware roadmap with platform and GTM strategy
- Drive tradeoffs across cost, performance, durability, and deployment speed
What we're looking for:
- 5+ years of product management experience with hardware, device platforms, or embedded systems
- Strong understanding of Windows (x86) and Android architectures
- Experience with peripherals, connectivity, and driver ecosystems
- Track record working with hardware vendors, OEMs, or certification programs
- Ability to operate across hardware, software, and platform layers
- Experience in restaurant tech, payments or point of sale
Qu delivers a powerful cloud-based platform tailored for the quick service restaurant industry, seamlessly integrating digital ordering, point-of-sale, and payment solutions. Our technology helps restaurants streamline their operations, manage data across multiple channels, and enhance guest engagement, all while serving some of the fastest-growing brands in the nation.