Product Manager

Like a lot of technology companies, we are mostly working remotely at Starling and we think we will be for a while to come. We’re open to applications from across the UK but our preference is that you’re located within a commutable distance to our London or Southampton office, so that when we’re able to see each other and collaborate in person again, we’re ready to go!

Starling isn’t your average bank. We’re on a mission to give everyone a fairer, easier and more human alternative to the banks of the past.

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Starling product managers work closely with our engineers as a team that loves building things and working with the rest of the business to bring brilliant things to life. We’re open-minded when it comes to hiring, caring more about skills and attitude than specific experience or qualifications. If you care about finding elegant solutions to difficult problems, we’d love to hear from you.

We think being good at product requires clear communication, a sense of focus, and to always challenge the conventional ways of doing things. As such we’d love to see from your CV (or indeed something else) specifically what you’ve done and what you’ve made. We want to know what you’re proud of, what you created and how you made it happen.

Requirements

What you’ll bring:

We have a culture that is focused on making things for our customers at high speed, and so we are looking for any potential Product Managers to have the following:

• Lots of experience defining and building great products and features for customers whilst answering all of the difficult questions that came up.
• Be able to balance solving complex problems with fast tactical changes. You will need to be good at knowing where our time can be spent most effectively, and making high quality decisions quickly, with data where appropriate.
• Being comfortable operating outside of your comfort zone and dealing with ambiguity.
• Strong written skills with an ability to make the complex comprehensible.
• Build relationships across the business and reach compromises to deliver the best outcomes possible.

What product managers at Starling do:

• Advocate for our customers while helping our engineering teams build new products and features. From key company initiatives to quick wins, you’ll be conducting user research, analysing data and thinking about requirements.
• Help optimise the performance of our product against our customer and business metrics. You’ll be identifying opportunities to improve the experience, define the solution, deliver it to our customers, and measure the effect after launch.
• End-to-end ownership, liaising with design, marketing, legal and compliance to get our products to market.

Most of the Starling team are currently working remotely and we think we will be for a while to come. We’re open to applications from across the UK but our preference is that you’re located within a commutable distance to our London or Southampton office, so that when we’re able to see each other and collaborate in person again, we’re ready to go!

Benefits

• 33 days holiday (including public hols). You’ll also get your birthday on us.
• 16 hours paid volunteering time a year.
• Private Medical Insurance with VitalityHealth.
• Contributory pension scheme.
• Friday breakfast.
• Our kitchens are stocked with fresh fruit and a range of hot and soft drinks.
• We have many varied social groups set up and run by our employees - ForTheWin (a gaming group), Starling FC, book club and many more!
• Discounts on cinema tickets, restaurants, shopping and train tickets via a Perkbox membership.
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme.
• Gym membership options
  Full details are available on our careers site.

About Us:

Starling is a leading digital bank on a mission to disrupt the banking industry.

Since our launch in 2014, we've surpassed one million accounts. Our total deposits, meanwhile, have topped £2 billion over the same period. We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award three years running, and now employ almost 1000 people across our London, Southampton, Cardiff & Dublin offices.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.