Project Manager

About Us

interface.ai provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also help each individual achieve financial wellness.

We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting-edge field like Natural Language Understanding. 

As a Project Manager, you will:

• Apply project management methodology, tools, techniques and terminology
•  Manages changes to project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
• Communicate project plan; Ensures a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members
• Monitor and controls project work; Measures project performance using appropriate tools and techniques, such as Earned Value Analysis (EVA), in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders
• Identify key project team members by defining roles and responsibilities to create a project organization structure in order to develop the communication plan
• Implement the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
• Develop overall project budget and controls costs for the duration of the project, including planned, actual, and forecast for both operational and capital expenses
• Work with the project team to define necessary project deliverables and then manage their delivery
• Lead the team through the estimating process to support the creation of a detailed project schedule
• Develop and manages the overall project schedule compliant with the organization’s standards
• Ensure adherence to defined project Quality Assurance processes and the rectification of quality issues identified through this process
• Ensure Quality reviews occur on schedule and according to procedure
• Develop and motivates project team — Improves team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
• Conduct kick-off meeting —   Conducts a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus
• Identify, document, and manage project risks, assumptions, and issues in order to understand project limitations
• Demonstrates high ethics and values; Inspires loyalty and trust handles oneself ethically following core values and beliefs
• Apply program management methodology, tools, techniques, and terminology. Is able to demonstrate a theoretical understanding and can identify the application of each in driving successful program execution Is able to take full responsibility in applying relevant concepts and practices independently in multiple situations of a moderate scale and complexity
•  Proactively identify risks and issues on projects. Lead team to develop risk management and issue management plans to select and implement the most appropriate solution
• Monitors and manages project scope, schedule, budget, risks and quality to ensure project activities/tasks are occurring as planned and any variances are identified along with corrective actions to address variances
• Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
• Balances both the “science” of how to perform project management and the “art” of project management, which is learned through experience and skill training/application
• Identifies unstated customer expectations
• Identifies and align with the strategic business direction
• Demonstrated experience in managing teams consisting of cross-functional, global, and virtual group

You can be a great fit if you :

• Are extremely self-motivated
• Have the ability to learn quickly
• Have a growth Mindset (read this if you don't know what it means - link)
• Have Emotional Maturity (read this if you don't know what it means - link)
• Are Passionate about the possibilities at the intersection of AI + Banking
• Have worked in a startup of 5 to 30 employees
• Have outstanding problem-solving abilities
• 8 - 12 years of project management experience with the development background
• Have proven experience delivering large projects with Agile methodology (Scrum & Kanban) is required
• Have experience managing complex, global IT projects
• Have experience working with off-shore teams (required)
• Have experience working on a virtual/global team (required)
• Have experience in Banking domain projects
• Have very good communication skills
• Have great team management skills
• Are process-oriented and drives the team towards process
• Are dynamic to handle scope changes and align the teams towards success.
• Have hands-on experience in project financial management
• Have experience in setting up processes required as per project dynamics.
• Experience in executing dev ops, support, and maintenance projects is added advantage.