QA Executive

As one of the fastest growing e-commerce companies in Singapore, RedMart.com offers an unparalleled startup experience. Our culture: entrepreneurial, fiercely intelligent, team oriented, deeply creative and whatever you add to it!  We’re fanatic about improving our customer experience and providing “wow” customer service.

Some things to know before you apply:

• We are growing tremendously fast!
• We have big plans to disrupt the traditional retail market.
• Everything we do is focused on empowering our customers.
• We work really hard
• We have a lot of fun!

Major Duties and Responsibilities:

1. Lead in prompt investigation and resolution of customer feedback
2. Perform QA inspection on incoming goods for damaged or any defective items.
3. Coordinate with suppliers to resolve non-conformance, and request for corrective action.
4. Carry out compliance inspection in warehouse, and work with operation team for corrective action.
5. Prepare and maintain complete records of receiving checks, chiller and freezer storage, delivery temperatures and audit reports.

Skills and experience required:

• Minimum diploma in Food Science or related sciences
• Experience in Quality Assurance in a Food Industry would be an advantage
• 0-2 years working experience may apply
• Knowledge in ISO22000 would be an advantage
• Knowledge in fresh produce would be an advantage
• Good communication skill (English is a must, Mandarin would be an advantage)
• Able to have critical thinking skill in managing quality issue
• Ability to work collaboratively to resolve issues with strong influence, diplomacy and partnering skills to grow relationship and establish rapport
• Ability to work with minimum supervision
• Able to station in cold environment of ~12degC (Cold room jacket will be provided)
• Able to work 12hrs shift (Sun – Wed or Sun – Tue, 8am – 8pm)