QA Team Leader for Private Markets
TLDR
Lead and mentor a data quality team to ensure accuracy, integrity, and regulatory compliance in asset management analytics.
About the role
With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a highly motivated and detail-oriented QA Team Leader to oversee the accuracy, integrity, and consistency of data collected by our researchers. You will lead and mentor a team of data quality analysts, ensuring our data meets industry standards and regulatory requirements. This is a fantastic opportunity for an ambitious professional looking to grow into a leadership
position within a fast-paced, data-driven environment.
What you'll be doing
- Lead and motivate a team of quality analysts to maintain high standards of service and process efficiency
- Conduct regular performance reviews and provide constructive feedback to team members
- Identify training needs and implement development programmes to upskill the team
- Monitor key quality metrics and implement corrective actions to address any performance issues
- Collaborate with other departments to identify opportunities for process improvements
- Provide detailed reporting and analysis to key stakeholders
- Foster a positive, customer-centric culture within the team
Requirements
What we're looking for
- Significant experience in a supervisory or team leader role within a call centre or customer service environment
- Proven track record of leading and motivating high-performing teams
- Strong analytical and problem-solving skills, with the ability to interpret data and identify areas for improvement
- Excellent communication and interpersonal skills, with the ability to build rapport and provide effective feedback
- Familiarity with quality management frameworks and continuous improvement methodologies
- Degree or equivalent qualification in a relevant field
Benefits
What we offer
- Base Salary ranging from Php35,000 to Php40,000 per month based on your experience
- Comprehensive health and wellness benefits
- Supportive and collaborative work environment
- Opportunities for career progression
- Hybrid Set-Up and Morning Shift Schedule
- Observes PH Holidays
Benefits
Health Insurance
Comprehensive health and wellness benefits
Observes PH holidays
Remote-Friendly
Hybrid Set-Up and Morning Shift Schedule
With Intelligence builds a robust alternative investment data platform specifically designed for hedge funds, private equity, and other investment firms. Our comprehensive solutions provide actionable insights and data analytics that empower these institutions to make informed decisions for fundraising, asset allocation, and deal origination.