Cermati.com
Quality Assurance Operation
TLDR
Evaluate team operations for quality assurance, provide feedback, conduct calibration meetings, and create evaluation reports.
- Evaluate Team Operation as quality assurance
- Giving Feedback
- Doing calibration meeting
- Create report result evaluation
- Experienced in Call Center (Call Center/ Collection/ QA) for 1 year
- Understand Microsoft Excel / Microsoft Office
- Excellent Communication Skill
- Minimum Diploma 3
- Max 35 years old
- Detail oriented
Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.
Quality Assurance (QA)