Receptionist

Receptionist – Join Our Team

Ascot Veterinary Surgery | Kalinga Park Veterinary Surgery | Albion Vet Surgery | Virginia Family Vet | SuperVets – Hendra

We are looking for a friendly, reliable and motivated Receptionist to join our team across our busy Brisbane veterinary practices.

This is a great opportunity for someone who enjoys working with people, loves animals and takes pride in providing excellent customer service. Our reception team plays an important role in creating a positive experience for clients and their pets, while also supporting our vets and nurses throughout the day.

About the role

As a Receptionist, your day-to-day responsibilities will include:

• Welcoming clients and their pets into the practice
• Answering and managing incoming phone calls and enquiries
• Booking and coordinating veterinary appointments
• Checking clients in and out and processing payments
• Responding to emails and general client enquiries
• Managing appointment schedules and keeping the reception area organised
• Assisting with client communication and follow-ups
• Processing invoices, payments and other administrative tasks
• Supporting our veterinary nurses, veterinarians and wider team
• Providing compassionate and professional service to clients, particularly during more difficult or emotional situations
• Helping ensure the practice runs smoothly and efficiently throughout the day

About you

We are looking for someone who is:

• Friendly, approachable and confident when speaking with clients
• Well organised and able to multitask in a busy environment
• Reliable, punctual and willing to be part of a team
• Calm and professional under pressure
• Compassionate and understanding towards both clients and their pets
• Comfortable using computers and learning new practice management systems
• A strong communicator with excellent attention to detail
• Someone who genuinely enjoys working in the veterinary industry and being around animals
• Experience in a veterinary clinic or healthcare setting highly regarded

What we offer

You will be joining a supportive and friendly team across our practices, with the opportunity to develop your veterinary reception and customer service skills in a rewarding environment.

We value teamwork, communication, reliability and, most importantly, providing our clients and their pets with the best possible experience.

If you are looking for a role where no two days are the same, you enjoy working with people and animals, and you want to be part of a dedicated veterinary team, we would love to hear from you.

To apply:
Please apply online with your updated resume to be considered for this fantastic opportunity.

We look forward to hearing from you!