Reporting, Dashboards & Insights Analyst
TLDR
Design and maintain enterprise dashboards and cross platform insights to drive executive decisions.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
This role partners closely with US based leaders, Operations, Analytics, and Technology teams to translate complex data into clear insights that drive operational effectiveness and continuous improvement across account.
Job title:
Job Description:
Key Responsibilities
Enterprise Reporting & Dashboards
- Design, build, and maintain enterprise dashboards and scorecards using standardized reporting frameworks and approved BI tools.
- Integrate and analyze data across multiple account platforms and systems, ensuring consistency and alignment to business outcomes.
- Support recurring and ad‑hoc reporting needs for operational and leadership audiences in the US and Philippines.
Trend Analysis & Insight Development
- Perform trend, variance, and root‑cause analysis across datasets and platforms to identify performance patterns, risks, and opportunities.
- Synthesize large and complex datasets into clear insights and recommendations, not just metrics or charts.
- Proactively highlight trends and issues before they become performance risks.
Data Storytelling & Executive Support
- Translate analytical findings into concise, business‑friendly narratives for leadership consumption.
- Prepare executive‑ready presentations, summaries, and talking points that connect data to decisions.
- Support leadership discussions by explaining trends, drivers, and potential actions.
Stakeholder Partnership & Global Collaboration
- Partner with US‑based and global stakeholders to gather requirements, clarify expectations, and deliver meaningful insights.
- Act as a trusted analytics partner to Operations and functional teams by helping interpret performance data.
- Participate in global meetings and adjust schedules as needed to support collaboration across time zones.
Data Quality, Standards & Continuous Improvement
- Validate data accuracy and consistency across reporting sources.
- Document metric definitions, logic, and assumptions to support transparency and audit readiness.
- Identify opportunities to streamline reporting processes, automate recurring outputs, and improve reporting maturity.
Required Qualifications
- Bachelor’s degree in Business, Analytics, Information Systems, Statistics, or a related field.
- 3+ years (Professional) or 5+ years (Senior Professional) experience in reporting, analytics, or business intelligence roles.
- Strong experience developing dashboards and reports using tools such as Power BI, Tableau, Excel, or equivalent BI platforms.
- Demonstrated ability to perform trend analysis and insight development, not only report creation.
- Strong analytical, problem‑solving, and critical‑thinking skills.
- Excellent written and verbal English communication skills, with experience supporting senior stakeholders.
Preferred Qualifications
- Experience supporting US or global stakeholders from a Philippines‑based delivery environment.
- Experience working in healthcare, operations, service delivery, or large enterprise organizations.
- Familiarity with enterprise analytics environments (e.g., SQL, Snowflake, Databricks, or similar platforms).
- Experience transforming operational data into insights that support performance improvement.
Location:
Sagility is a healthcare-focused technology and business process management company that enhances the entire member and patient experience. We provide a comprehensive suite of services ranging from clinical management to payment integrity, leveraging deep industry expertise to empower our clients in achieving better outcomes.