Restaurant Success Associate - Washington

Mission

We heard you might be looking for a new opportunity! sunday might be the perfect stop for you. Just in case you haven't heard, sunday is an exciting and thriving FinTech (or FunTech) startup that's changing the way payments are made in restaurants across the world. We are saving millions of people minutes at the end of their meal with the simple scan of a tiny 4x4cm QR code. The coolest thing is we are growing quickly and possibly have the perfect position for you.

• $124M raised in less than 12 months
• 400+ employees in 5 countries (France, UK, Spain, US and Canada) 
• An amazing tech team of 100 top performers 
• 5000 restaurants signed: 150 cities in 5 markets
• $800bn addressable GTV

sunday is rapidly expanding in Washington and we are looking for an operational relationship owner

As a Restaurant Success Associate, you’ll be critical to ensuring sunday will deliver the best experience to restaurateurs from the day they decide to adopt, to their initial launch, and throughout the entirety of their relationship with sunday. As we grow throughout Washington and beyond, you’ll get to see the way people pay in restaurants change before your eyes. Come help us make paying the bill simple!

You will report to the Washington General Manager and will collaborate closely with other teams across the US, UK, France, and Spain, to name a few. You'll also get to visit a ton of restaurants in Washington and beyond and enjoy their food :) 

What you’ll be doing

• Make restaurants' operations seamless though effective and efficient onboarding of our product across restaurants (and, in the future, all of hospitality)
• Build a frictionless onboarding experience, reducing lead time from signed to active, increasing adoption
• Maximize restaurants success with sunday though stellar customer service and timely resolution of all issues
• Engage energetically with restaurant management and staffs to make them passionate about using sunday
• Drive sunday's penetration/usage in active restaurants by ideating on creative ways to get restaurants and diners to use our product
• Identify operational insights by leveraging an expansive set of data and analytical tools

Who we look for:

• 0-3 years experience in operational roles in hospitality, food-tech, startup, or otherwise
• Owner mentality & orientation towards action - no problem is “not my problem”
• Willingness to learn and adaptability 
• Strong analytical skills and ability to manage spreadsheets, trackers, CRMs and growing datasets 
• Passionate about food, restaurants, hospitality and technology!
• Restaurant experience and Spanish proficiency are definite pluses!

What this role offers

• Competitive salary and stock options
• Position with full flexibility: work where you want, when you want as long as the job gets done
• 100% health coverage for you and equal parental leave policy
• A lot of responsibilities and opportunities to grow (also internationally)

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).

#LI-REMOTE

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).