Restaurant Trainer

Position – Sales Trainer

Our Restaurant Operations & Enablement Team serves as a critical supporting team for our Global Sales & Post-Sales organization, making them more efficient. This role, reporting to our Global Training & Development Manager, will assist in all of the efforts Training & Development is responsible for. This includes new hire training, ongoing training/educational support, and new procedural or tools based training. Specific duties will include leading new hire on-boarding programs, and continued ed programs.

You will work collaboratively with your manager to develop a standardized approach for our teams to be onboarded, trained and educated going forward. Then you will be constantly seeking ways to improve how the team works and looking for best practice in the industry.

For this position, you should combine excellent communication skills with an ability to inspire your team trainees and motivate them to succeed - you will be the face and the voice of the program. You will work with all segments of our Restaurant organization including Sales, Account Management, Onboarding, and Restaurant Support, and ensure our teams are fully educated to perform at a high level and increase overall shop satisfaction. 

What You’ll Do:

• Be the expert on the business, the product, and the processes. 
• Train new hires from Day One 

• Guide them through a two or four-week classroom/remote style training program.
• Provide on-site coaching to new hires through their first 30 days.
• Partner with training coordinator to administer evaluations and track performance of trainees 

• Continuing Education of Current Employees 

• Observe and evaluate teams to identify gaps in skills and areas of opportunity for training.
• Take areas of opportunity and develop into skills-based training courses.
• Guide the team through classroom/remote style training sessions for continued development.
• Consult & train teams and managers on processes, new tools and new product features.

• Training Development & Design

• Provide real-time and data-driven feedback on performance of trainees.
• Use data to contribute to the design of quality training programs.
• Communicate process and training recommendations to the leadership team.
• Work collaboratively with the Training & Development team to prepare training presentations and performance evaluations.

What We’re Looking For:

• Excellent English communication.
• Excellent presentation and communication skills, written and verbal.
• 1+ years of sales or account management experience -or-
• 1+ years of training/enablement experience.
• Strong ability to coach and motivate as teams and as individuals learners.
• Self-motivated with a proven track record at achieving or exceeding goals and quota.
• Demonstrated experience with building and supporting processes in a fast paced, ever changing organization.
• Superb analytical and problem-solving skills.
• Experience with CRM solutions (salesforce.com a plus). 
• A passion for helping people succeed!

At Slice, we're living the dream, with so many pizza parties, vacations, incredible benefits, and the opportunity to help your favorite local pizzeria succeed. If you feel that you have the necessary experience and are interested in this amazing opportunity, please apply to our website: www.slice.mk