Revenue Operations Specialist
TLDR
Own Salesforce workflows, CRM data quality, tool provisioning, training materials, and process improvements during a GTM tooling transformation.
ABOUT TALON.ONE:
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
As our Revenue Operations Specialist, you'll be the go-to person for our GTM teams to support in operational tasks. We're in the middle of a real transformation as we integrate and migrate our tooling into a larger organization, so you'll have a direct hand in shaping how that work gets documented and rolled out.
ABOUT THE TEAM:
You'll report to our Marketing Operations Manager and join a 5-person RevOps team that keeps Sales, Marketing, Partnerships, and Post Sales running on the same tools and processes.
ONCE YOU ARE HERE YOU WILL:
- Provide day-to-day operational support and troubleshooting for our global GTM Teams, resolving tool and process issues as they come up
- Support GTM Operations with database hygiene and CRM compliance, and help keep our processes clearly documented and understood
- Build training materials, then support the trainings so the wider GTM team knows how to use our tools and processes, including onboarding new hires
- Own provisioning, deprovisioning, and maintenance of our go-to-market tools, becoming the person the team turns to when questions arise
- Spot process gaps, reporting inconsistencies, and CRM compliance risks, and help fix them or flag them to the right person
- Maintain the accuracy of our CRM data through regular entry and audits, and build a solid understanding of our marketing funnel and metrics
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Bring 1 to 2 years of experience in RevOps, Marketing Ops, or Sales Ops
- Have hands-on Salesforce experience, including workflows, lifecycle stages, and reporting logic
- Understand core B2B SaaS GTM concepts like lead management, sales pipelines, and lifecycle stages
- Strong communication skills
- Enjoy troubleshooting tools and processes, and want to understand the reasoning behind them, not just the steps
- Bring genuine interest in growing from day-to-day operations to spotting problems and proposing solutions
WHAT'S IN IT FOR YOU:
- Adyen+, a significant monthly allowance to spend on whatever matters most to you and your wellbeing
- 28 days of paid annual leave
- €115 monthly commuting allowance when you join us in the office 3 days per week
- 25% employer contribution to your pension
- Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
- Opportunity to connect in person at Adyen offices across 29 locations worldwide
Benefits
In-person connections at global offices
Opportunity to connect in person at Adyen offices across 29 locations worldwide
Paid Time Off
28 days of paid annual leave
Wellness Stipend
€115 monthly commuting allowance when you join us in the office 3 days per week
Talon.One develops an incentives engine that combines loyalty programs, promotions, and gamification into a single platform. Designed for businesses looking to enhance customer engagement, it enables brands to create personalized and profitable promotions using any data. With over 250 notable clients, Talon.One helps companies effectively build lasting loyalty with their customers.