Robotics Service Engineer Italy

We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

• Test, repair, and maintain our shuttle systems at customer sites accross Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English required.
• Available to travel short periods abroad.
• Skilled in MS Office and Teams. Willing to learn custom software packets.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekend if needed.
• No fear of heights or vertigo.

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.