Customer Service Representative Jobs

What does a Customer Service Representative do?

A Customer Service Representative (CSR) acts as a liaison, provide product/services information, answer questions, and resolve any emerging problems that the customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers, patient to handle customer issues and accommodative to provide a satisfactory solution, thus enhancing customer relationship and contributing to the overall operation of a startup by ensuring customers are satisfied with products and services.
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